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Journal : Balance : Jurnal Akuntansi dan Manajemen

Analysis of Success Factors in the Implementation of Regional Government Information System in Palu Kartika, Aura Dwi; Furqan, Andi Chairil; Zahra, Femilia; Masruddin
Balance : Jurnal Akuntansi dan Manajemen Vol. 4 No. 2 (2025): Agustus 2025
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jam.v4i2.926

Abstract

This study aims to identify and analyze the key factors influencing the implementation of the Regional Government Information System (SIPD RI), in order to provide recommendations for more effective and sustainable implementation. The research is grounded in the DeLone and McLean Information System Success Model (2003) and George Edward III’s Policy Implementation Model (1980), employing Principal Component Analysis (PCA) and factor analysis methods. The study adopts an exploratory design with a quantitative approach. Data were collected through questionnaires distributed to 230 SIPD RI users across 41 regional work units (OPD) within the Palu City Government, using a proportionate stratified random sampling technique. The results of the factor analysis, conducted on 37 variable indicators, reveal the emergence of 10 new composite variables representing critical factors in the successful implementation of SIPD RI in Palu City. These factors are labeled as: information quality, organizational support, system benefits, system performance, employee attitudes, technical support, user satisfaction, infrastructure availability, integration and procedures, and system usage. This study offers important implications by contributing to a deeper understanding of the key elements supporting successful SIPD RI implementation. The findings can serve as a guideline for local governments in prioritizing and preparing the identified components, thereby enabling more strategic and effective implementation planning. However, this research is limited in its geographic scope, as it focuses solely on a single region, which may limit the generalizability of the findings to other contexts. Additionally, the limited number and diversity of variables may have resulted in the omission of other potentially significant factors.
Analysis of User Perspectives on Features of Regional Government Information System (SIPD RI) in Palu Afrilia, Viki; Furqan, Andi Chairil; Karim, Fikry; Meldawati, Lucyani
Balance : Jurnal Akuntansi dan Manajemen Vol. 4 No. 2 (2025): Agustus 2025
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jam.v4i2.956

Abstract

This research seeks to examine how users perceive the functionalities of the Regional Government Information System of the Republic of Indonesia (SIPD RI) as implemented in Palu City. The analysis is grounded in the End-User Computing Satisfaction (EUCS) framework, which encompasses five core dimensions: Content, Accuracy, Format, Ease of Use, and Timeliness. A quantitative approach was employed by distributing structured questionnaires to 230 respondents, all of whom are SIPD RI users across 41 Regional Government Organizations (OPD) in Palu City. Data analysis was conducted using SPSS software, encompassing assessments of instrument validity and reliability, tests for normality, multicollinearity, and heteroscedasticity, as well as the application of multiple linear regression to evaluate relationships among variables. The findings indicate that, on a partial basis, the variables of Content, Accuracy, and Format exert a significant and positive influence on user satisfaction. In contrast, Ease of Use and Timeliness do not exhibit a statistically significant impact, although their contributions remain positive. The main limitation of this study lies in its scope, which is confined to SIPD RI users within Palu City, and in its reliance on a closed-ended questionnaire, which limits the exploration of users’ subjective experiences and perceptions. Nevertheless, the study provides valuable insights by identifying key aspects of SIPD RI that require improvement and offering practical recommendations for system developers and local governments to enhance the sustainable utilization of SIPD RI.   This research seeks to examine how users perceive the functionalities of the Regional Government Information System of the Republic of Indonesia (SIPD RI) as implemented in Palu City. The analysis is grounded in the End-User Computing Satisfaction (EUCS) framework, which encompasses five core dimensions: Content, Accuracy, Format, Ease of Use, and Timeliness. A quantitative approach was employed by distributing structured questionnaires to 230 respondents, all of whom were SIPD RI users across 41 Regional Government Organizations (OPD) in Palu City. Data analysis was conducted using SPSS software, encompassing assessments of instrument validity and reliability, tests for normality, multicollinearity, and heteroscedasticity, as well as the application of multiple linear regression to evaluate relationships among variables. The findings indicate that, on a partial basis, the variables of Content, Accuracy, and Format exert a significant and positive influence on user satisfaction. In contrast, Ease of Use and Timeliness do not exhibit a statistically significant impact, although their contributions remain positive. The main limitation of this study lies in its scope, which is confined to SIPD RI users within Palu City, and in its reliance on a closed-ended questionnaire, which limits the exploration of users' subjective experiences and perceptions. Nevertheless, the study provides valuable insights by identifying key aspects of SIPD RI that require improvement and offering practical recommendations for system developers and local governments to enhance the sustainable utilization of SIPD RI.