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All Journal Jurnal Manajemen Pelayanan Hotel Journal Research of Management Jurnal Mosaik Hospitaliti
Ni Nyoman Ayu Suriyani
Universitas Triatma Mulya
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Journal : Jurnal Mosaik Hospitaliti

 1 
Pengaruh Motivasi Intrinsik dan Motivasi  Ekstrinsik Untuk Meningkatkan Kinerja Karyawan Le Grande Hotel Krismawan, I Made Dwitya; Susila, I Made Gede Darma; Suriyani, Ni Nyoman Ayu
Jurnal Mosaik Hospitaliti Vol. 4 No. 1 (2022): Juni
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2022.4111

Abstract

The objective of this study is firstly to find out the intrinsic motivation affecting the performance of hotel employees, secondly to find out the intrinsic motivation affecting the performance of hotel employees, and thirdly to find out both intrinsic and extrinsic motivations that hotel employees The performance of affects the performance of hotel employees. Find out the percent effect of intrinsic motivation and extrinsic motivation on restaurant and employee performance. Data were obtained through observations, interviews and questionnaires administered to 52 Grand Hotel employees. This study adopts a quantitative method, i.e. uses questionnaire data to process the outcome data, and uses SPSS version 23 software for the analysis. Research results show that on the performance of (X1). There is a positive effect, with a β coefficient value of 0.393 K, which is positive, and a significance value of 0.003. (X2) has a positive effect on performance, with a β coefficient value of 0.362, which is positive and significant at 0.000. The percentage effect of both intrinsic motivation and extrinsic motivation on employee performance is greater than 67.9%. It is hoped that companies can fulfill their responsibilities to improve employee performance, one of which is to provide employees with the best motivation to work.
Persepsi Motivasi Kerja Karyawan di Le Grande Hotel Kabupaten Badung Bali Suriyani, Ni Nyoman Ayu; Sudirman, I Made; Endrayani
Jurnal Mosaik Hospitaliti Vol. 6 No. 2 (2024): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2024.6230

Abstract

The hospitality industry can motivate employees to work well in managing human resources. Work motivation is divided into 2 main forms felt by employees, namely internal motivation and external motivation. This study aims to measure employee perceptions of intrinsic and extrinsic motivation. This research is located at Le Grande Hotel, Badung Regency, Bali. Data collection techniques in this study used observation and questionnaires. The sample size of this study was 52 employees and analyzed using quantitative analysis with SPSS software. The results show that employee perceptions in terms of intrinsic motivation are dominated by indicators of success that employees get while working. Then in terms of extrinsic motivation, it is dominated by indicators of supervision carried out to employees. With these results, it is hoped that human resource management in the hotel industry can properly manage employee motivation while working at the hotel. This is necessary to continue to be able to improve employee satisfaction and the quality of service provided to tourists who stay overnight.  
Co-Authors A.A. Ketut Sri Asih Endrayani I Made Gede Darma Susila Krismawan, I Made Dwitya R. Made Ratmara Sudirman, I Made Suwitra Wirya, I Made