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All Journal Diroyah : Jurnal Studi Ilmu Hadis IJEBD (International Journal Of Entrepreneurship And Business Development) The World of Financial Administration Journal Relevance: Journal of Management and Business el-Sunnah: Jurnal Kajian Hadis dan Integrasi Ilmu Management Studies and Business Journal
Sarmilah, Sarmilah
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Journal : Relevance: Journal of Management and Business

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Determinants of Intention to Pay ZISWAF Trought BSI Mobile in Indonesia Sarmilah, Sarmilah; Afdawaiza, Afdawaiza
Relevance: Journal of Management and Business Vol. 7 No. 2 (2024): Desember
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22515/relevance.v7i2.10575

Abstract

Customer intention in paying ZISWAF through BSI mobile is important to investigate because ZISWAF are important instruments to reduce the level of poverty in Indonesia. The aim of this study is to determine the factors influencing customers' interest in making ZISWAF payments through BSI mobile. This research employs the Technology Acceptance Model (TAM) theory, incorporating two additional internal variables, namely trust and security. A quantitative approach is used to examine the relationship between dependent and independent variables, utilizing primary data obtained directly from Indonesian Sharia Bank customers through the distribution of 220 questionnaires. Subsequently, the data is processed using the Partial Least Square Structural Equation Model (PLS-SEM) approach. The results indicate that perceived usefulness and security variables have a positive impact on the interest in paying ZISWAF, perceived ease of use and trust variables do not affect the interest in making zakat and waqf payments through BSI mobile in Indonesia.
Co-Authors Afdawaiza Afdawaiza, Afdawaiza Agnemas Yusoep Islami Alfi Maghfuriyah Amrun Rosyid Annawati, Sri Apriliah, Apriliah Bahiroh, Bahiroh Damayanti, Elok Eko Zulfikar Gadzali , Silvy Sondari Hartawan, Dede Lukita Heriansyah, Dafis i, Nur Fitri Dew Muhammad, Aziz Noviyanti Noviyanti, Noviyanti Shabila, Syalwa St Rohani, St Takrip, Muhamad Uswatun Hasanah