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All Journal Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Karimah Tauhid
Putri Patricia Sihotang
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences

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Journal : Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset

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Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Konsumen melalui Store Atmosphere di Restoran XYZ Feby Anugrah Wati; Saepul Jamaludin; Putri Patricia Sihotang; Neng Erni Fitriani; Endang Silaningsih
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 3 No. 3 (2025): Mei : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i3.1716

Abstract

One of the key elements in a company is customer service, which must be supported by a conducive environment. A supportive environment can be an added value for the company. Companies that sell products must consider that good service will create a positive image in the eyes of customers, making them feel that their needs are met. This study examines the service model and mechanism at XYZ Restaurant. The purpose of this article is to identify the model and mechanism used in the budgeting process at XYZ Restaurant. The research method employed is library research. The findings indicate that XYZ Restaurant applies both Top-Down and Bottom-Up budgeting approaches and is capable of adopting a combined budgeting approach. The budgeting process at XYZ Restaurant involves setting the company's vision and strategy, budgeting determination, communication and commitment, budget implementation, as well as monitoring and evaluation.
Co-Authors Alawiyah, Siti Andi Hardiansyah Endang Silaningsih Feby Anugrah Wati Mochamad Reza Neng Erni Fitriani Rian Permana Saepul Anwar Saepul Jamaludin Wahyuni Diandra Maharani