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All Journal Tadbir : Jurnal Studi Manajemen Pendidikan Indonesian Journal of Islamic Educational Management Jurnal Ilmiah Ar-Risalah: Media Ke-Islaman, Pendidikan, dan Hukum Islam Jurnal Tarbiyatuna : Kajian Pendidikan Islam
Elizah, Tenti
Unknown Affiliation
Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : Tadbir : Jurnal Studi Manajemen Pendidikan

 1 
A Conceptual Model For The Interplay Among Digital Transformation, Information System Quality, The Use Of E-Kinerja Application, And State Civil Apparatus Work Productivity Elizah, Tenti; Permanasari, Revi; Ifnaldi, Ifnaldi; Apriani, Eka
Tadbir : Jurnal Studi Manajemen Pendidikan Vol. 8 No. 1 (2024)
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/jsmp.v8i1.10125

Abstract

This research aimed to develop a conceptual model examining the interplay among digital transformation, information system quality, the use of E-Kinerja application and State Civil Apparatus (SCA) work productivity. As the foregoing, this research deployed four variables which were drawn into a conceptual model by formulating six hypotheses. This research used the Partial Least Squares Structural Equation Modeling approach to frame the model and statistically testing it. 250 SCAs (both lecturers and staff at IAIN Curup) were involved as the respondents because they had adequate experiences regarding the use of E-Kinerja application. Data were collected using valid and reliable questionnaires. Using Smart PLS 4 program, the data were analyzed to evaluate the developed conceptual model. The analysis results demonstrated that digital transformation positively influenced SCA Work productivity (H1) with a path coefficient of 0.202 and T-statistics of 4.696. The impacts of digital transformation on the use of E-Kinerja application (H2) and on the quality of information systems (H3) were very strong, with path coefficients of 0.330 and 0.690 respectively, and very high T-statistics. The influence of information system quality on the use of E-Kinerja application (H4) was also significant with a coefficient of 0.637 and T-statistics of 18.300. Even though the direct influence of information system quality on SCA work productivity (H5) was more moderate, the significance value still showed that information system quality played a vital role in supporting efficient work productivity. Finally, a very prominent result was the influence of using the E-Kinerja application on SCA Work productivity (H6), with a coefficient of 0.589 and T-statistics of 6.572. The forgoing data demonstrated that the developed model was well-confirmed empirically. This research highlights that a well-designed application for work management, such as E-Kinerja, when supported by the implementation of digital transformation and information system quality, can enhance employees’ work productivity.  Future research is expected to examine moderating factors that can influence the effectiveness of digital transformation.
Analysis of Student Administrative Service Management at Institut Agama Islam Negeri Curup Elizah, Tenti; Asha, Lukman; Fathurrochman, Irwan; Hamengkubuwono; Rahman, Abdul
Tadbir : Jurnal Studi Manajemen Pendidikan Vol. 9 No. 1 (2025)
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/jsmp.v9i1.13631

Abstract

Efficient student administrative services are fundamental to academic success and institutional effectiveness in higher education. This case study investigates the implementation, challenges, and proposed solutions related to student administrative services at IAIN Curup, a religious-based higher education institution in Indonesia. Data were collected from four administrative staff and twelve students through interviews, observations, and document analysis, and were analyzed using an interactive model to capture emerging themes. Findings reveal persistent challenges despite structured procedures and digital tools, including delays, inconsistent implementation of Standard Operating Procedures (SOPs), limited technological capacity, and communication breakdowns. These issues are analyzed through the lenses of service quality models, particularly SERVQUAL, and change management theory, which highlight gaps in reliability, responsiveness, and institutional adaptability. Participants emphasized the urgent need for integrated, user-friendly digital systems, ongoing capacity building, and enhanced leadership engagement—key components of successful digital transformation initiatives. Moreover, inclusive decision-making and transparent communication emerged as organizational enablers of sustainable service reform. This study contributes to the limited scholarship on administrative management in religious higher education settings by revealing how procedural, technological, and cultural dimensions intersect to affect service delivery. Framed within the global shift toward digitalization in higher education, the findings underscore the importance of adaptive leadership and strategic innovation in sustaining administrative transformation. Future research should further explore the long-term organizational impacts of these reforms.
Co-Authors Abdul Rahman Azis, Fadilah Eka Apriani, Eka Emmi Kholilah Harahap, Emmi Kholilah Hamengkubuwono Hamengkubuwono Hamengkubuwono Idi Warsah Ifnaldi, Ifnaldi Irwan Fathurrochman, Irwan Jumira Warlizasusi Lukman Asha Nurjannah Nurjannah Permanasari, Revi Putri, Neni Sahib, Abdul Trinanda, Ririn