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Journal : SEMINAR TEKNOLOGI MAJALENGKA (STIMA)

PROTOTYPE UI / UX APLIKASI RESERVASI DI SANGU AKEUL CIGALEUH MAJALENGKA MENGGUNAKAN METODE GDD Nurazizah, Riri; Suhendri; Nida, Milhatun
SEMINAR TEKNOLOGI MAJALENGKA (STIMA) Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025
Publisher : Universitas Majalengka

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Abstract

The rapid growth of the culinary industry encourages the integration of technology to improve service quality and operational efficiency. This study aims to design a reservation application prototype for Sangu Akeul Cigaleuh Majalengka, a traditional restaurant that emphasizes cultural values and authentic flavors. The research applied the Goal-Directed Design (GDD) method, consisting of six stages: research, modeling, requirement, framework, refinement, and support. Data were collected through observation and interviews, then developed into user personas, user flows, and a Hierarchical Task Analysis (HTA). The initial design was visualized through wireframes and later refined into an interactive prototype. Usability evaluation was conducted using the System Usability Scale (SUS) with five respondents. The test results indicated an average SUS score of 81.0, categorized as Grade B (Good). These findings demonstrate that the GDD method is effective in producing a functional, user-friendly reservation application that aligns with user needs in the context of traditional culinary businesses.
ANALISIS ANTARMUKA SISTEM INFORMASI AKADEMIK (SIAKAD) UNIVERSITAS MAJALENGKA MENGGUNAKAN METODE EVALUASI HEURISTIK Nida, Milhatun; Wahid, Abrar; Aros , Desfi Silvia; Winata , Satria
SEMINAR TEKNOLOGI MAJALENGKA (STIMA) Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025
Publisher : Universitas Majalengka

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Abstract

This study evaluates the Academic Information System (SIAKAD) interface at Universitas Majalengka using the Heuristic Evaluation method to identify usability issues. The evaluation focuses on two main scenarios, namely the login process and access to the Study Result Card (KHS). The evaluation was conducted by three independent evaluators based on Jakob Nielsen's ten heuristic principles Nielsen. The findings show that there are four usability issues, with three issues categorized as high priority (major) and one issue as low priority (minor). The main issues were found on the login page in the form of uninformative error messages and password text that was not visible to users. Additionally, inconsistencies were found in the navigation access to KHS, which is still integrated with the Course Registration History page. These findings indicate the need for clear error messages, a redesign of the information architecture, and the addition of modern support features to enhance the user experience. This research opens up opportunities for further testing using methods that involve direct users to comprehensively validate the findings. The recommended improvements are expected to increase the effectiveness, efficiency, and user satisfaction in the overall use of the SIAKAD at the University of Majalengka.