Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Strata International Journal of Social Issues
Novera Wandra
Sekolah Tinggi Ilmu Ekonomi Widyaswara Indonesia
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
The Effect of Implementing Fingerprint Absence and Leadership on Employee Work Discipline Andre Agus Ablian; Novera Wandra; Isyuliardi Maas; O.P. Bismark; Mandra Adrika Putra
Strata International Journal of Social Issues Vol. 1 No. 1 (2024): February
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v1i1.170

Abstract

This research analyzes the effect of implementing fingerprint attendance and leadership on employee work discipline at the Lolo Community Health Center, Kerinci Regency, Jambi Province. This type of research is quantitative research, like a survey. Employees of the Lolo Community Health Center, Kerinci Regency, and Jambi Province represented the population of this study. The sample used in this research was 39 people. To find out an overview of the application of fingerprint attendance and leadership towards employee work discipline at the Lolo Community Health Center, Kerinci Regency, Jambi Province. The research results revealed that the Respondent Achievement Level (TCR) for fingerprint attendance, with an average of 169.07 or 86.70, was in the good category, TCR for leadership with 152.36 or 78.13, was in the good category, and TCR for work discipline with an average of 154 .70 or 79.33 is in the good category. Fingerprint attendance has a significant effect on employee work discipline. Leadership has a significant effect on employee work discipline. The influence variable of the independent variable (fingerprint attendance, leadership) significantly influences the dependent variable (work discipline) simultaneously/together.
The Influence Of Online Service Quality And Work Environment On The Level Of Customer Satisfaction At UPTD KIR At The South Solok LH And Transportation Department Dewi Novitas Safitri; O. P. Bismark; Arina Sovia; Novera Wandra; Irma Auliyah Bismark
Strata International Journal of Social Issues Vol. 1 No. 1 (2024): February
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v1i1.173

Abstract

This research aims: (1) To describe online service quality, work environment, and customer satisfaction, (2) to determine the effect of online service quality on customer satisfaction (3) to determine the influence of the work environment on the level of customer satisfaction (4) to determine the effect of online service quality and work environment on customer satisfaction at UPTD (Regional Technical Test Unit) at the South Solok Regency Environmental and Transportation Settlement Area Housing Service. The research design is descriptive and causal. Data analysis used Multiple Regression Analysis with the SPSS for Windows 23 computer program. Online services have a significant influence on satisfaction. This shows that the work environment significantly influences the level of customer satisfaction at UPTD KIR at the Housing Service for the Environment and Transportation Settlement Area of South Solok Regency. (3) The work environment significantly affects the level of customer satisfaction. This shows that the work environment significantly affects the level of customer satisfaction at UPTD KIR at the Housing Service for the Environment and Transportation Settlement Areas of South Solok Regency. (4) The results of the first test from the Anova test or F test can be drawn. This means there is a significant influence between the online service quality variables and the work environment together on the level of customer satisfaction at UPTD KIR.
Co-Authors Andre Agus Ablian Arina Sovia Dewi Novitas Safitri Irma Auliyah Bismark Isyuliardi Maas Mandra Adrika Putra O. P. Bismark O.P. Bismark