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The Impact of Total Quality Management Implementation on Student Achievement at SMP Education 21 Kulim Pekanbaru Dyana Maftuhatu Rosyidah; Cepi Safruddin Abd. Jabar; Roudhotul Fitria; Fauziah Yolviansyah
Formosa Journal of Sustainable Research Vol. 3 No. 8 (2024): August 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjsr.v3i8.10876

Abstract

This study aims to identify methods and procedures for implementing Total Quality Management (TQM) in schools and analyze the results related to student achievement. The research employs a qualitative method with data collection techniques including interviews, observations, and documentation, and ensures data validity through technique and source triangulation. Data analysis is conducted using interactive analysis, which includes data collection, data display, data reduction, and conclusion drawing. The results indicate that TQM implementation at the school has successfully improved student achievement through effective teaching methods, active student participation, and good collaboration among teachers, students, and parents. The application of TQM can be an effective approach to enhancing the quality of education in schools