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p-Index From 2020 - 2025
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All Journal Journal of Information System, Technology and Engineering
Nelly Farida Rodiana Nainggolan
Universitas Esa Unggul
Computer Science & IT

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Improving Supply Chain Performance Through Information Technology: An Integrative Approach Maskal Imran Novessro; Nindya Pangestika Pratiwi; Alma Yanti; Wahyu Adji Djatmiko; Nelly Farida Rodiana Nainggolan; Hendy Tannady
Journal of Information System, Technology and Engineering Vol. 3 No. 1 (2025): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v3i1.124

Abstract

In an era of complex disruption, information technology plays a critical role in improving supply chain performance through operational transparency, efficiency, and collaboration between partners. This study aims to explore the impact of IT on supply chain performance, focusing on technologies such as the Internet of Things (IoT), Radio Frequency Identification (RFID), and cloud-based platforms. A systematic literature review method was used to analyze data from relevant journals, with inclusion criteria including articles discussing the impact of IT on key performance indicators, such as supply chain flexibility, innovation, and resilience. The results showed that IT implementation provides significant benefits, including reducing inventory management errors by up to 30%, improving response to disruptions, and distribution efficiency. IT also supports collaboration through real-time information sharing, which drives product and process innovation. However, challenges such as high investment requirements, technology skills gaps, and data security risks remain major barriers to its implementation. A phased adoption strategy and intensive training for human resources are recommended to overcome these barriers.
Co-Authors Alma Yanti Hendy Tannady Maskal Imran Novessro Nindya Pangestika Pratiwi Wahyu Adji Djatmiko