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All Journal Sosial Simbiosis: Jurnal Integrasi Ilmu Sosial dan Politik Aktivisme: Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia Desentralisasi: Jurnal Hukum, Kebijakan Publik, Dan Pemerintahan Majelis: Jurnal Hukum Indonesia
Khikmawanto Khikmawanto
Unknown Affiliation
Humanities Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Transformasi Digitalisasi Aplikasi Tangerang Live dalam Pelayanan Publik di Kota Tangerang Cherry Fauziah; Tyas Chaerunisa; Khikmawanto Khikmawanto
Aktivisme: Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia Vol. 2 No. 3 (2025): Juli: Aktivisme: Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/aktivisme.v2i3.933

Abstract

Digital transformation has become a crucial part of improving public services. This study explores the use of the Tangerang LIVE application as a digital innovation by the Tangerang City Government to support the smart city concept and promote e-government practices. The application is designed to help residents easily access administrative services and submit complaints in a faster and more transparent way. Using a qualitative approach based on literature review, the study draws data from academic journals, policy documents, and performance reports. The findings show that Tangerang LIVE significantly improves the convenience and efficiency of public services. However, challenges remain — including limited public outreach, low digital literacy, and several technical features that need improvement. The success of such digital services depends not only on good user interface design and accessible information but also on timely technical support and strong community engagement. This study suggests the need for broader digital education, ongoing technical development, and stronger collaboration between government, communities, and private sectors. With these efforts, digital public services can become more inclusive, sustainable, and better aligned with the needs of the people.
Analisis Peran Pelayanan Pemerintahan Desa terhadap Perkembangan Desa Mekarwangi Kecamatan Cisauk Erika Noviyanti; Rustam Nawawi; Khikmawanto Khikmawanto
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 2 No. 3 (2025): Agustus : Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v2i3.1820

Abstract

This study aims to analyze the role of village government services in the development of infrastructure in Mekarwangi Village, Cisauk District. This research uses a descriptive qualitative approach with data collection methods through interviews with ten local residents. The results of the study show that village government services have made a significant contribution to the village's physical development, particularly in improving the accessibility and quality of basic infrastructure. Before 2015, road access in the village still used simple asphalt and lacked adequate drainage systems. Since 2016, the village government has begun concrete paving of roads and construction of drainage channels. Then, in 2022, road development using paving blocks was carried out in small alleys to facilitate mobility for residents, especially those living near plantation areas. Eight out of ten respondents stated that the development was very helpful, as previously they faced difficulties due to slippery and unsafe dirt roads, especially during the rainy season. These findings indicate that appropriate and responsive village government services can drive development that directly impacts the improvement of rural community quality of life.
Kebijakan BPN Kota Tangerang Dalam Pembuatan Sertifikat Tanah Eva Putra Jaya Zai; Dika Danuarta; Khikmawanto Khikmawanto
Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan Vol. 2 No. 3 (2025): Agustus : Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/desentralisasi.v2i3.943

Abstract

Organizing government affairs in the land sector is The National Land Agency (BPN) holds the authority to manage land-related affairs, including the administrative resolution of land disputes within its jurisdiction.The foundation for BPN's ability to act as a mediator and assist the parties in identifying several options for settling conflicts without resorting to decision-making or coercion is Regulation of the Head of BPN No. 11 of 2016. To put it another way, this research approach combines qualitative legal data analysis with a normative legal research methodology. Land disputes that fall under BPN's purview are the focus of this study. A peace agreement signed by involving the disputing parties and the mediator, along with documented proceedings of the mediation process signed by the mediator, document the agreement achieved in the event that mediation is successful. The peace accord that the BPN mediator mediated is exclusively.
Evaluasi Program Strategis Nasional dalam Meningkatkan Kesejahteraan Masyarakat terhadap Jam Operasional Truk Tanah Suci Dwi Mareta; Finnatun Finnatun; Khikmawanto Khikmawanto
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 2 No. 3 (2025): Agustus : Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v2i3.2146

Abstract

Program strategis nasional (PSN) in Indonesia public welfare through social, economic,environmental, and governance dimensions. Findings indicate that limiting truck operations during peak hours generally contributes to reduced traffic congestion, improved road safety, and lower levels of pollution and noise in residential areas. However, the effectiveness is constrained by weak enforcement, frequent rule violations by operators, and limited crosssector coordination. To enhance the policy's positive impact, this study recommends strengthening law enforcement, utilizing monitoring technologies, and developing a more integrated and participatory logistics system. When consistently and collaboratively implemented, the policy has significant potential to support the success of NSPs and improve community welfare.
Efektivitas Aplikasi Tangerang LIVE dalam Meningkatkan Kualitas Pelayanan Publik di Kota Tangerang Irwan Suhender; Tuguatulo Buulolo; Khikmawanto Khikmawanto
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 2 No. 3 (2025): Agustus : Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v2i3.2158

Abstract

Efforts to digitize public services are now widely adopted as a strategic move to increase accessibility, speed, and reliability of services. Tangerang LIVE is a technological innovation initiated by the Tangerang City Government to offer integrated access via a digital application. This research investigates the impact of the Tangerang LIVE application in improving public service delivery in Tangerang City from the users’ perspective. The study uses descriptive qualitative methods, involving observations, as well as interviews and document analysis. Informants included personnel from the Tangerang City Department of Communication and Informatics, along with 15 application users. The findings reveal that Tangerang LIVE enjoys a high level of public acceptance, especially in terms of ease of use and usefulness. Nevertheless, challenges remain, particularly in response time and complaint management, which need further attention to address these gaps in service quality. The study suggests improvements to application features and better coordination among internal units to optimize digital public service delivery. Overall, Tangerang LIVE demonstrates strong potential to support bureaucratic reform and deliver more responsive and accountable public services in Tangerang City.
Transformasi Digital dalam Pelayanan Administrasi Kependudukan di Kabupaten Tangerang Marsudi Marsudi; Agung Setiawan; Khikmawanto Khikmawanto
Majelis: Jurnal Hukum Indonesia Vol. 2 No. 3 (2025): Agustus : Majelis : Jurnal Hukum Indonesia
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/majelis.v2i3.976

Abstract

Digital transformation is a shift from traditional (manual) working methods to more modern and efficient ways of utilizing technology. This study aims to describe the digital transformation process in population administration services and the supporting and inhibiting factors in Tangerang Regency. The research method uses a qualitative approach. There are three data collection types: observation, interviews, and documentation. While the data analysis used is interactive. The results of the study show that the implementation of digital transformation in population administration services in Tangerang Regency has had a positive impact, especially in accelerating and facilitating access to services. Despite facing challenges such as limited technology, digital literacy, and human resource readiness, the government has taken strategic steps to overcome them. Continued infrastructure support and education programs are the key to success.
Co-Authors AGUNG SETIAWAN Cherry Fauziah Dika Danuarta Erika Noviyanti Eva Putra Jaya Zai Finnatun Finnatun Irwan Suhender Marsudi Marsudi Rustam Nawawi Suci Dwi Mareta Tuguatulo Buulolo Tyas Chaerunisa