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Desmeliana, Yolan
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Law, Crime, Criminology & Criminal Justice

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Perlindungan Konsumen atas Barang Kadaluarsa di E-Commerce Menurut Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen Desmeliana, Yolan
Jurnal Hukum Lex Generalis Vol 6 No 4 (2025): Tema Hukum Perdata dan Kenotariatan
Publisher : CV Rewang Rencang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56370/jhlg.v6i4.1181

Abstract

This research discusses the issue of consumer protection against expired goods sold through e-commerce platforms in Indonesia, focusing on the legal framework provided by Law Number 8 of 1999 concerning Consumer Protection. The main problem addressed is the increasing circulation of expired products in digital marketplaces and the inadequate preventive measures from e-commerce providers. This normative legal research positions itself to analyze the extent of legal responsibility borne by business actors in digital transactions and the rights of consumers harmed by expired products. Using a statutory and conceptual approach, this study examines legal norms governing consumer rights and the obligations of business actors under the Consumer Protection Law. The analysis reveals that although the law provides a strong normative basis for consumer protection, its enforcement in digital transactions remains weak due to the lack of oversight and the complex nature of e-commerce. The findings underscore the urgency of reinforcing legal mechanisms, including clearer liability frameworks for online sellers and platforms, to ensure accountability and enhance consumer safety in digital marketplaces.
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