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All Journal Indonesian Journal of Health Community
Sekawanie, Denayu
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Health Professions

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Journal : Indonesian Journal of Health Community

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Evaluasi Manajemen Logistik Alat Kesehatan Di Puskesmas X Kabupaten Tegal Sekawanie, Denayu; Arumsari, Wahyuni; Marchamah, Dwi Nur Siti
Indonesian Journal of Health Community Vol 6 No 1 (2025): Volume 6 Nomor 1 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i1.3389

Abstract

Special officers who manage medical devices delegate their duties in each area so that the officers do not know which devices are still functioning or not, and officers are still concurrently with other duties concurrently. The study aims to determine the logistics management of medical devices at Community Health Center X, Tegal Regency. The study used a qualitative method with seven informants, including the general administration section and holders of facilities, infrastructure, and medical device applications, technical officers, laboratory sections, dental and oral sections, delivery rooms, financial holders, and the head of administration. Data collection was carried out using observation, interviews, and documentation methods. The results of the study showed that there were still obstacles 46% for facilities and infrastructure, and 14% for medical devices. Human resources managing medical device logistics were mostly still concurrently held by general administration officers. The use of medical devices at Community Health Center X, Tegal Regency, has been running well, but for maintenance, there is no special officer tasked with maintaining equipment with routine checks. It is hoped that future researchers can conduct more in-depth research to obtain supporting data and avoid gaps during interviews.
Kualitas Pelayanan di Puskesmas Boja 1 Sekawanie, Denayu; Rahma, Lutfiana Nur; Desty, Rani Tiara
Indonesian Journal of Health Community Vol 4 No 1 (2023): Volume 4 No 1 Tahun 2023
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v4i1.2478

Abstract

The concept of quality (quality) has become a reality and phenomenon in all aspects and dynamics of global society entering today's free market competition. The quality or quality of health services cannot be separated from customer or patient satisfaction. Quality health services can increase patient satisfaction with the services provided. In addition, patient satisfaction can be used as a measure of the success of the quality of service in a health facility. Based on the preliminary study, there were complaints that were obtained from the suggestion box, in person or online about the quality of service at the Boja 1 Health Center, such as inadequate facilities and unfriendly health center staff. The purpose of this study was to determine the quality of service at the Boja 1 Health Center. This study used a descriptive observational study with a cross-sectional design. The method used was purposive sampling by determining respondents who had conducted an examination at the Boja 1 Health Center. The results showed that almost all respondents considered the quality/quality of the Boja 1 Health Center to be good enough, while half of the respondents considered that the performance of officers based on efficiency in providing services was not good. . It is necessary to improve the quality of performance by optimizing services so as to improve the quality standards of the Boja Health Center more efficiently.
Co-Authors Nur Siti Marchamah, Dwi Rahma, Lutfiana Nur Rani Tiara Desty Wahyuni Arumsari