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Winowatan, Wim Johannes
Makassar Tourism Polytechnic
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Journal : Tulisan Ilmiah Pariwisata (TULIP)

 1 
PERAN BARISTA DALAM PENGEMBANGAN USAHA RESTORAN INFORMAL DI SULAWESI SELATAN (STUDI PADA USAHA RESTORAN INFORMAL DI KOTA PAREPARE PROVINSI SULAWESI SELATAN) Winowatan, Wim Johannes; Suarta, I Putu; Sukarana, Murdiani
Tulisan Ilmiah Pariwisata (TULIP) Vol 4, No 2 (2021): DESEMBER 2021
Publisher : Program Studi S1 Pariwisata, Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/tulip.4.2.110-120.2021

Abstract

Penelitian ini bertujuan untuk mengetahui peran barista dalam pengembangan usaha restoran informal di sulawesi selatan (studi pada usaha restoran informal di kota parepare provinsi Sulawesi selatan) berdasarkan Persepsi Konsumen terhadap pelayanan Barista, Peran Barista Dalam Pengembangan Usaha Restoran Informal, dan Kepuasan Konsumen Terhadap Pelayanan Barista di kota parepare provinsi Sulawesi selatan. Metode dalam Penelitian ini adalah kualitatif dengan menggunakan pendekatan deskriptif. Metode pengumpulan data dalam penelitian ini dilakukan melalui observasi, wawancara dengan daftar pertanyaan dan dokumentasi. Hasil penelitian menunjukkan bahwa, Persepsi konsumen terhadap pelayanan Barista belum maksimal dipahami secara umum termasuk maksud dan tujuannya. Barista kurang paham pentingnya persepsi kunsumen terhadap pelayanan khususnya pelayanan dalam meracik minuman kopi.  Perlu untuk ditindaklanjuti agar konsumen atau tamu dapat lebih memahami keberadaan dan pelayanan Barista, hal ini disebabkan konsumen atau tamu hanya sebagai peminum kopi bukan penikmat kopi dan hanya memilih jenis kopi yang disediakan, Keberadaa Barista dan pelayanannya yang tersedia pada kafé hanya menyediakan kopi berdasarkan kebutuhan konsumen atau tamu serta masih sekitar kurangnya ketersediaan peralatan yang sangat terbatas dan mahal yang harus dikeluarkan untuk tiap peralatan yang dibutuhkan .
POTENSI BUDAYA SUKU TORAJA SEBAGAI DAYA TARIK WISATA PADA KABUPATEN TANA TORAJA DAN TORAJA UTARA Winowatan, Wim Johannes; Anneke W, Jeanny Pricilia
Tulisan Ilmiah Pariwisata (TULIP) Vol 6, No 1: JUNI 2023
Publisher : Program Studi S1 Pariwisata, Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/tulip.6.1.1-8.2023

Abstract

This study aims to determine the cultural potential of the Toraja tribe as a tourist attraction in Tana Toraja and North Toraja districts. With the research method using the type of data used by the author is qualitative data, namely a study aimed at describing and analyzing phenomena, events, activities, social, attitudes, beliefs, perceptions, thoughts of people individually and in groups. In this study, the data obtained was based on the source, namely Primary Data. This data was obtained while the researcher was making observations in Tana Toraja and North Toraja Regencies. The data obtained in the form of images, facilities and files. Then Secondary Data Is data obtained from the source indirectly but has been collected by other parties and has been processed, in the form of archives, books, reports, and several documents. With data collection techniques, namely observation and literature study and documentation so that data analysis is carried out using descriptive qualitative. And the results of the research show that basically there are so many Toraja ethnic cultures which are very unique and still traditional which should be used as a tourist attraction and become a potential big event so as to advance Toraja society and at the same time introduce one of the thick cultures that is still very original and unique in the world of tourism. tribe living in the mountains of the northern part of South Sulawesi, Indonesia. Its population is estimated at around one million people, with 500,000 of them still living in Tana Toraja, North Toraja, and Mamasa districts. Thus, the Toraja tribe and culture have the potential to become a sustainable tourist attraction for the world.
Co-Authors Anneke W, Jeanny Pricilia Eko Harianto, Eko Herry Rachmat Widjaja I Putu Suarta Isra Djabbar La Ode Nursalam, La Ode Masri Ridwan, Masri Murdiani Sukarana Putra Wijaya, Bayu Indra Siska Mandalia Suarta, I Putu Sukarana, Murdiani