Analisis Faktor-Faktor Yang Mempengaruhi Kepuasan Konsumen Dalam Membeli Produk Asia Tile dalam Usaha Meningkatkan Volume Penjualan Pada PT. Platinum Ceramics Industry Ltd Surabaya - Johansyah Johansyah (JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm, 2015)