JURNAL ILMIAH INFORMATIKA
Jurnal Teknologi Informatika dan Sistem Informasi Fakultas Teknik dan Komputer UPB, telah menerbitkan publikasi ilmiah dengan topik yang mencakup tentang Information System, Geographical Information System, Remote Sensing, Cryptography,artificial intelligence, Computer Network, Security dan Database.
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<![CDATA[ANALISIS KUALITAS PELAYANAN MAHASISWA MENGGUNAKAN MODIFIED IMPORTANCE PERFORMANCE ANALYSIS ]]>
<![CDATA[Fitria Fitria]]>;
<![CDATA[Evi Dianti Bintari]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
Publisher : <![CDATA[Teknik Informatika ]]>
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DOI: 10.33884/jif.v8i02.2378
<![CDATA[Nowadays, the development of technology is very influential to all aspects of community life, one of them is in education. Universities have a very important role in the world of education, with the technology then the work will be more effective and efficient. To improve the quality of service on education supported by human resources that work, in this study will be measured in the academic section and in the financial section through a questionnaire given to students who have received service from the section. In this research, the methods used to measure the performance of these parts are the modified importance performance analysis (MIPA) method. MIPA can measure the value of comparison between the level of importance of service quality and service performance level from the performance of academic part with the financial part as comparator. Data collection is obtained from the dissemination questionnaire to students STMIK PPKIA Tarakan, as many as 100 questionnaires. The results of this research, based on mapping the quality of MIPA services obtained attribute results of the existence of friendly employees in the top priorities are quadrant I, employees know the needs of students and the appearance of employees when serving students entered in Quadrant II, understanding employees in understanding the students ' problems and obtaining a fast solution, the speed of employees in serving students, Ministry of students regardless of social status , and those entered in Quadrant IV are attributes of employee existence during working hours, employee ability in responding to student complaints.]]>
<![CDATA[ANALISIS DAN PERANCANGAN SISTEM TICKETING MANAGEMENT SERVICE OPERATION PADA PT TELKOM INDONESIA MENGGUNAKAN METODE WEIGHTED PRODUCT ]]>
<![CDATA[Annisa Cahyani]]>;
<![CDATA[Woro Isti Rahayu]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
Publisher : <![CDATA[Teknik Informatika ]]>
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DOI: 10.33884/jif.v8i02.1863
<![CDATA[Based on observations where is conducted at PT. Telkom Indonesia in the JABAR REGIONAL 3 Bandung office, especially in the MSO (Management Service Operation) division, is one of the divisions at PT. Telkom Indonesia, which has roles and responsibilities in the construction and maintenance of networks and others. However, the current implementation of the MSO (Management Service Operation) division still has constraints, where the constraints experienced lead to the handling of disturbances which are sometimes less than optimal. The less-than-maximum service in question is the handling of ticketing complaints of disturbances experienced by users or users who are waiting to do the ticket request assignment by the back end (specialist) so that the problem is immediately handled and resolved. Another problem experienced is if there are several reports of complaints of interference PT. Telkom Indonesia is experiencing problems on the network that are not handled quickly, because it is difficult to determine the priority handling of interference complaint tickets. So to overcome these problems, an application of the ticketing management service operation system is used to determine the priority of the handling of the noise ticketing response to disturbance using the weighted product method. Based on the available alternatives will be processed in accordance with the weight of the criteria to obtain the final results and ranking, from the results of the ranking can be known interference complaints which should be prioritized based on the calculation results.]]>
<![CDATA[SISTEM PENDUKUNG KEPUTUSAN PEMILIHAN GURU TERBAIK MENGGUNAKAN METODE SIMPLE ADDITIVE WEIGHTING DAN TOPSIS ]]>
<![CDATA[Nimatus Sholehah]]>;
<![CDATA[Febri Maspiyanti]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
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DOI: 10.33884/jif.v8i02.1855
<![CDATA[Teacher is the initial peak of the creation of a nation with qualified young generation, both in academic and non-academic. Perintis 1 Depok Vocational School does not have a supportive system for selecting the best teachers yet. In carrying out this process, Depok Perintis 1 Vocational School still records data manually where the data is still recorded in a text book and uses Ms. Excel so determining the results of the best teacher selection takes quite a long time. Therefore, a web application for the selection of the best teachers is needed so it can facilitate the process of assessment and preservation of any existing data. In determining the selection of high achieving teachers in SPK, the Simple Additive Weighting (SAW) method and Topsis method are used to obtain more accurate results. From the two methods, the results show that the second teacher had the highest result, 74.4 in SAW method calculation and 0.77661 in Topsis method calculation.]]>
<![CDATA[SISTEM INFORMASI PENGAWASAN PINJAMAN DAERAH OLEH KEMENTERIAN DALAM NEGERI ]]>
<![CDATA[Jhon Roy H. Siagian]]>;
<![CDATA[Ionia Veritawati]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
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DOI: 10.33884/jif.v8i02.1872
<![CDATA[The 4.0 industrial revolution demands that government services be connected online. The Ministry of Home Affairs can provide services to Local Governments by utilizing technology related to giving the Minister of Home Affairs considerations on regional loans to be easier, faster and electronically documented. At present all Local Governments deliver physical documents directly to the Ministry of the Interior's office to propose consideration regarding regional loans. This is felt to be less effective, due to the high cost of delivering physical documents through official travel, storing data on one computer that is not transparent, and physical documents not documented electronically. This jurnal has developed a regional loan supervision information system using a codeigniter framework using the waterfall method, and using UML and data collection techniques using observation, interviews and literature study methods. The procedures examined include the submission of a request by the regional government along with the required documents, verification and confirmation, filling out the worksheet, submitting the results of consideration, and submitting the report of the Regional Government. The results of this study are expected to provide convenience, the principle of transparency and can do documentation electronically.]]>
<![CDATA[SISTEM PENDUKUNG KEPUTUSAN PEMILIHAN SEKOLAH TERBAIK DENGAN METODE MOORA ]]>
<![CDATA[Ermayanti Astuti]]>;
<![CDATA[Nidia Enjelita Saragih]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
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DOI: 10.33884/jif.v8i02.1984
<![CDATA[Many schools need the implementation of articles about the students selection of best transfer Junior High school. In order of fulfil this necessity, we perform a research that giving recommendation of best transfer school for students as a solution by using scientific articles. The selection need some criterias such as the economics value,study ability, time, and facilities. This research implement Multi-Objective Optimization On The Basic Of Ratio Analysist (MOORA).The final result of this research is final decision that help selecting best junior high school for students because it give recomendation output from the highest to lowest value of alternative with each criteria in Moora. This research will give best decision in selecting best junior high school transfer as the students expected.]]>
<![CDATA[SISTEM APLIKASI DATA PEGAWAI PENSIUN MENGGUNAKAN METODE K-MEANS ]]>
<![CDATA[Seta Permana]]>;
<![CDATA[Woro Isti Rahayu]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
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DOI: 10.33884/jif.v8i02.1883
<![CDATA[Division or work unit of Human Resources (HR) in PT. Kawasan Berikat Nusantara (PT. KBN) (Persero) has job desks including finding and accepting new employees at PT. KBN, handles the process of receiving employee salaries, handles employee data management including employee retirement data. The problem with managing employee pension data is that there is no system that can handle this. So this research aims to be able to help in making a system that fits the needs for managing retirement employee data. By determining the pension application for employees at the age of 51-53 years with an existing position at PT. KBN, namely, head of division, section head, section head, and executive. In determining this, the Clustering method will be used, namely K-means. This method is considered appropriate because it can group data based on the Cluster 's closest center point with the data. Classification of employees based on age and position into 2 groups, namely the submission of pensions at the age of 51 years filing a pension submission of retirement at the age of 53. From the results that have been calculated from 56 data of employees aged 51-53 years resulted in 21 employees being submitted in retirement age 51 years, 35 employees in filing retirement 53 years.]]>
<![CDATA[GAME EDUKASI PENGENALAN TEKNOLOGI INFORMASI DAN KOMUNIKASI BERBASIS ANDROID ]]>
<![CDATA[Azwar Azwar]]>;
<![CDATA[Hamria Hamria]]>;
<![CDATA[Mohamad Nur Setiawan Kaharu]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
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DOI: 10.33884/jif.v8i02.2481
<![CDATA[The development of technology in this millennial era has a profound effect on the world of information technology. In the field of education the use of information and communication technology can provide solutions and ease in conducting the learning process, and as a tool to master a competency in the form of a computer. This educational game research can be implemented as seen from the results of tests conducted using the user acceptance testing method conducted on 10 students as samples that get an average score of 9 can be concluded that this Educational Information & Communication Technology Game is Interesting, easy to understand, easy to operate , support policies, help / facilitate, this application is good, good documentation, sophisticated application technology, free of errors and needs to be implemented.]]>
<![CDATA[SISTEM DETEKSI KERUSAKAN PADA SISTEM OPERASI MENGGUNAKAN METODE TF-IDF DAN COSINE SIMILARITY ]]>
<![CDATA[Aa Zezen Zaenal Abidin]]>;
<![CDATA[Andi Sukmadinata]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
Publisher : <![CDATA[Teknik Informatika ]]>
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DOI: 10.33884/jif.v8i02.1968
<![CDATA[System damage to the operating system, errors in the operating system, with damage to software and hardware. The detection system is expected to be more flexible than an ordinary expert system, because in an ordinary expert system the consultation is guided while in the detection system using the text similarity method, the user can express the consultation using free expressions on the user consultation menu by using the user consultation text. The system uses the Term Frequency-Inverse Document Frequency method. Once the operating system malfunction query is filled in to the system, the query preprocessing is carried out and the text document is in the database, dedicating the weight of the relationship of a word to the document. After doing the word weighting process, then do the document crunching against the query using the Cosine Similarity method. A collection of text that has been classified in the database which is used as the basis of knowledge and the text consulted as a query, obtained the operating system damage detection system with two categories, namely software and hardware damage. The system is able to create consulted crashes by checking the similarity of the query text and knowledge base. The results of the evaluation using a matrix that shows an accuracy value of 70 percent, the next research in error detection using text similarity is expected to increase the reliability of the system with even greater assessments.]]>
<![CDATA[RANCANG BANGUN SISTEM PAKAR MENDIAGNOSA PENYAKIT OBSESSIVE COMPULSIVE DISORDER DENGAN METODE DEMPSTER SHAFER ]]>
<![CDATA[Nidia Enjelita Saragih]]>;
<![CDATA[Robiatul Adawiyah]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
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DOI: 10.33884/jif.v8i02.2478
<![CDATA[Anxiety is a normal reaction to stress and can be beneficial in some situations. It can alert us to dangers and help us prepare and pay attention. Anxiety disorders differ from normal feelings of nervousness or anxiousness, and involve excessive fear or anxiety. Anxiety disorders can cause people into try to avoid situations that trigger or worsen their symptoms. There are several types of anxiety disorders, including Obsessive Compulsive Disorder. Obsessive Compulsive Disorder (OCD) is a disorder in which people have recurring, unwanted thoughts, ideas or sensations (obsessions) that make them feel driven to do something repetitively (compulsions). The repetitive behaviors, such as hand washing, checking on things or cleaning, can significantly interfere with a person’s daily activities and social interactions. This Expert system which implement Dempster Shafer Method can help anyone to make sure that they have OCD and need psichologist help to prevent this distress becoming worst.]]>
<![CDATA[PENGEMBANGAN SISTEM SELEKSI PENERIMAAN CALON SISWA BARU DENGAN METODE SIMPLE ADDITIVE WEIGHTING ]]>
<![CDATA[Jenit Erga Falabitsa]]>;
<![CDATA[Lelah Lelah]]>
<![CDATA[ JURNAL ILMIAH INFORMATIKA Vol 8 No 02 (2020): Jurnal Ilmiah Informatika (JIF) ]]>
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DOI: 10.33884/jif.v8i02.1982
<![CDATA[Selection is the process of selecting candidates who meet the requirements or standards that have been set. One of them is in the educational institutions in the selection of New Student Admissions, in the selection of new student data must be precise, this time the Study discusses the case in the Vocational High School State 1 Cibadak, is still using the manual system using Microsoft Excel applications in new student selection, this caused new student data to be incorrect so that the committee was overwhelmed in ranking the ranking. Making new student selection Information System using the Simple Additive Weighting (SAW) method facilitates the committee and prospective students in registering and processing grades data because with the SAW method the value processing has been automatically ranked based on the highest grade and the decision received or not received by students can be seen.]]>
