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INDONESIA
JURNAL SAINS PEMASARAN INDONESIA
Published by Universitas Diponegoro
ISSN : -     EISSN : -     DOI : -
Core Subject : Education,
Education
Arjuna Subject : -
Articles 6 Documents
 1 
Search results for , issue "Vol 22, No 1 (2023): Mei" : 6 Documents clear
Electronic Word of Mouth (Ewom) dan Sosial Media Marketing untuk Layanan Transportasi Online: Tinjauan Literatur Sistematis Anggraini, Dewi; Wardi, Yunia; Abror, Abror; Dwita, Vidyarini
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 22, No 1 (2023): Mei
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v22i1.57-72

Abstract

Media sosial menciptakan saluran komunikasi digital untuk berinteraksi dengan pelanggan dan membutuhkan perhatian untuk memperluas pemahaman pemasaran. Penelitian ini bertujuan untuk mengkaji keterlibatan media sosial dalam kajian manajemen pemasaran jasa transportasi berbasis online. Studi ini menganalisis semua artikel yang dapat diakses dari artikel terindeks Scopus. Hasil penelitian ini adalah terdapat sejumlah dimensi yang paling mempengaruhi, diantaranya niat beli sebanyak 8 dan layanan jasa transportasi berbasis online sebanyak 3. Secara keseluruhan, kajian dalam penelitian ini membahas perkembangan electronic word of mouth dalam pemasaran jasa transportasi berbasis online, tantangan yang dihadapi, metode yang digunakan dan model pemetaan dimensi.
Pengaruh Promosi dan Kualitas Pelayanan terhadap Kepercayaan Pasien pada Rumah Sakit Khusus Gigi dan Mulut Pendidikan Universitas Airlangga Damayanti, Ni Wayan Eka
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 22, No 1 (2023): Mei
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v22i1.31-41

Abstract

This study aims to find out how the influence of promotion (advertising. Sales promotion, and public relations) and service quality (Tangibles, Empathy, Reliability, Responsiveness and Assurance) on patient trust (Ability, Benevolence and Integrity) at Hospital Teeth and Mouth Unair. The population in this study were patients who visited RSKGMP Unair. With 100 samples, sampling uses the Slovin formula. The research data collection is in the form of primary data, with questionnaires as research instruments and secondary data in the form of company archives, the dta analysis used is using multiple linear regression, determination test, t test and f test with the help of the SPSS program. From the results of data analysis which includes tests of validity, rebility, and multiple linear regression, the results of the t test show the calculation of t count (9.653)> t table (1,984) and sig. (0,000) <0,05. This means that the Promotion variable has a significant effect on Patient Trust. And the results of the study indicate the calculation of t arithmetic (8.995)> t table (1,984) and sig. (0,000) <0.05. This means that the Service Quality variable has a significant effect on Patient Trust and based on the simultaneous test it is concluded that promotion and service quality together have a significant effect on patient trust with a large influence of 56.6% at RSKGMP Unair. Keywords: Promotion, Service Quality, Patient Trust, Patient, Dental Hospital
The Effect of Hedonic Shopping Value and Impulsive Buying on Flash Sale Abror, Mohammad
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 22, No 1 (2023): Mei
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v22i1.42-56

Abstract

The research purpose is to assess effects of hedonic shopping value and impulsive buying on flash sale. Online questionnaires were used to collect the data for this research, which resulted in 286 valid questionnaires. Analysis shows novelty, escapism, and impulsive buying dimensions of hedonic shopping value positively affect discounted product purchasing intention on flash sale. During flash sale, high intensity shopping activities while consumers focus more on the low prices or entertainment value. Meanwhile there are no studies In Indonesia that assess consumers shopping behavior towards flash sale. For this reason, the research is originally to contribute to the literature.
Strategi Pemasaran Usaha Kopi Bubuk Merek Liber.co (Studi Kasus UMKM Liber.co di Kecamatan Sambas Kabupaten Sambas) Savitri, Chery Andralea
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 22, No 1 (2023): Mei
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v22i1.1-18

Abstract

The liber.co ground coffee business is a business that processes local Sambas Liberika coffee beans into coffee powder products in standing pouch packaging. This effort can be the best priority in improving the economic welfare of coffee farmers and introducing local liberal coffee products throughout Indonesia and abroad. However, the marketing activities of the liber.co ground coffee business have not been maximally distributed, so it requires an effective distribution channel. This study aims to analyze and determine alternative marketing strategies for the liber.co coffee powder business in Sambas Regency. This research was analyzed in 3 (three) stages, namely, 1) the input stage which analyzed IFE and EFE, 2) the internal and external factor matching stage with SWOT, and the strategic decision stage using QSPM. Determining strategies using the QSPM method produces alternative strategies, namely developing and increasing product existence on websites and digital social media in marketing up-to-date products, maintaining product quality and durability to increase consumer satisfaction, and strengthening cooperation with distributors to coffee suppliers, expanding distribution or partners other work. These three strategies are alternative strategies chosen to support the marketing strategy of the liber.co brand ground coffee business in marketing activities. Keywords: Liber.co Ground Coffee, Marketing Strategy, IFE EFE Analysis, SWOT, QSPM
The Effect of Festival Marketing on Consumer Perceptions at Shopee Double Days (Study on Wear Labels Consumer) Martaputri, Fadhila Hana
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 22, No 1 (2023): Mei
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v22i1.19-30

Abstract

This research is intended to find out whether Festival Marketing affects Wear Labels Consumer Perception at Shopee Double Days. This research was conducted using a descriptive quantitative method, the population is Wear Label customers. Research data have been collected through questionnaires with a sample of 100 respondents using purposive sampling with female population characteristics aged 15-35 years. Data analysis was performed with a simple linear regression test using SPSS 25.0. This study resulted in the finding that Festival Marketing has a positive and significant effect on Wear Labels Consumer Perception at Shopee Double Days with an influence of 40.6%.
Pengaruh Customer Satisfaction, e-service Quality, dan Trust terhadap e-wom Tokopedia di Indonesia Hananto, Brian Alvin; Indrawan, Indrawan
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 22, No 1 (2023): Mei
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v22i1.73-86

Abstract

This study aims to see the effect of customer satisfaction, e-service quality, and trust towards e-wom using Tokopedia as the research’s object. For this research, data is collected using an online questionnaire. The number of respondents for this research is 133. For data analysis, the author uses PLS-SEM using SmartPLS. This research results show that customer satisfaction and trust positively affect E-Wom, while E-service quality does not positively affect E-Wom.

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