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Aries Saifudin
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Program Studi Teknik Informatika Universitas Pamulang - Kampus Viktor Lt. 6 Jalan Raya Puspitek No. 46 Buaran, Serpong, Tangerang Selatan, Banten, Indonesia
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INDONESIA
Jurnal Teknologi Sistem Informasi dan Aplikasi
Published by Universitas Pamulang
ISSN : 26543788     EISSN : 26544229     DOI : https://doi.org/10.32493/jtsi
Core Subject : Science,
Computer Science & IT
Jurnal Teknologi Sistem Informasi dan Aplikasi is a publication media of scientific paper in the field of technology and information systems which can be in the form of analysis, development, and application, but not limited to it. Topics cover the following areas (but are not limited to) Business Process Management, Computer Network, Database Management Systems, Geographical Information Systems, Information Technology, Infrastructure and Security, Internet of Things, Knowledge Management System, Management Information Systems, Mobile Aplication, Programming and Software Engineering, Smart System, Supply Chain Management and Logistics, System Analysis and Design, Web Application, etc.
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 12 Documents
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Search results for , issue "Vol 5, No 3 (2022): Jurnal Teknologi Sistem Informasi dan Aplikasi" : 12 Documents clear
Rancang Bangun Sistem Informasi Helpdesk Berbasis Web pada PT. Dirgantara Indonesia Fedrian Malik Iskandar; Yono Cahyono
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 5, No 3 (2022): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v5i3.19436

Abstract

Helpdesk is a complementary part of a service function, and is responsible as a source of solving problems or other issues, but problems at PT. Dirgantara Indonesia (Persero) is still the manual IT helpdesk system for data collection and recording of reports on hardware and software repair services as well as requests for computer supplies that complicate employee productivity. The lack of good work productivity is thought to be due to the inadequate IT helpdesk system for data collection and recording of reports on hardware & software repair services and requests for computer supplies. This research was made using the waterfall method and the analysis was carried out by means of interviews and system surveys that were running and data collection was carried out to obtain the required information. The design method focuses on developing models using the UML (Unified Modeling Language) model such as Use case diagrams. Sequence Diagram s, Activity Diagrams and Class Diagrams. The results of applying the method in developing the IT helpdesk application are that it can simplify the process of documenting applications from the start to the creation of an application. So that it can help the company in providing comfort for employees and simplify and speed up the company in data collection and recording of hardware & software repair service reports and requests for computer supplies
Sistem Informasi Pengiriman Barang Berbasis Web pada CV. Mustika Sarana Aldo Pranata
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 5, No 3 (2022): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v5i3.18313

Abstract

Cv. Mustika Sarana is a private service company engaged in the delivery of goods or expedition. Cv. Mustika Sarana is a freight forwarder from Jakarta with the aim of sending goods to several major cities on the island of Sumatra. Some of the destinations for delivery of goods include the cities of Lampung, Palembang, Jambi, Pekanbaru, Bukittinggi, and the city of Padang by land route. Currently the company is still not optimally computerized in the field of recording data and transactions, which causes frequent occurrences, errors in recording, data loss, and delays in reporting. Data processing is very influential on a company, because by having fast and accurate data processing, a lot of information can be taken from the data. If the company does not manage data optimally it will have a direct impact on senders and potential senders. Because the sender of the goods cannot know the condition of the delivery status of his goods and the prospective sender does not have an idea of the price, delivery destination, delivery route and duration. The purpose of this research is to create a Website-Based Goods Delivery Information System using the extreme programming (XP) method. The resulting delivery information system can be used to record shipping transaction data and shipping transaction information that is equipped with the status of the goods. So that the problems that exist in the Cv. Mustika Sarana can be overcome with this goods delivery information system.

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