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<![CDATA[Penerapan Metode Evaluasi Heuristik Untuk Mengevaluasi Usability Website Medisol ]]>
<![CDATA[Felycia Wisanto]]>;
<![CDATA[Mohammad Fajar]]>;
<![CDATA[Baizul Zaman]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.257
<![CDATA[The aim of this study is to evaluate the usability of the Medisol website using the Heuristic Evaluation method. Data was collected through questionnaires and literature study. The number of samples in the questionnaire used was 25 respondents who were Medisol website users who had an understanding of the services provided, knowledge of information technology and problem domains or knowledge of drug problems. From the results of calculations using the heuristic method, it was found that the highest proportion was found in the principle of Recognition rather than recall with code H6 of 0.8 which is a cosmetic problem category which means that problems or deficiencies on the Medisol website do not need to be repaired except for time. website project work is still available. The lowest proportion is on the principle of Visibility Of System Status with the H1 code of 0.253, this is not a necessity for the founding team to make improvements because the weight is not the main focus in repairs. The evaluation results show the average value of usability problem ratings (severity rating) found when conducting heuristic evaluations is 0.437, which means usability problems are relatively low where it does not affect the convenience of accessing the Medisol website.]]>
<![CDATA[Analisis Kualitas Layanan Website Room Menggunakan Metode Webqual dan Importance-Performance Analysis ]]>
<![CDATA[Meiliana Adeputri Shianto]]>;
<![CDATA[Sudirman]]>;
<![CDATA[Afifah]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.277
<![CDATA[Manual registration and attendance processes often lead to long queues and unsystematic archiving sometimes makes it difficult for activity managers to manage data. To overcome this problem, Room service is designed to make it easier for users to carry out the registration and attendance process, participants can register through a 'room' that has been opened by the event organizer which will generate a qr code. The service can be accessed via https://room-idn.com/. After the release, the developer does not know whether the services provided have met the needs and expectations of users or not. Therefore, an analysis of user satisfaction was carried out with a webqual approach to measure the level of satisfaction based on user perceptions. The results showed that the dimensions of usability, information quality, and interaction were of good quality. However, after conducting further research with gap analysis and Importance-Performance Analysis shows that good quality services do not necessarily meet user satisfaction and still need development.]]>
<![CDATA[ANALISIS FEED BACK PADA WEBSITE ROOM MENGGUNAKAN METODE SYSTEM USABILITY SCALE (SUS) ]]>
<![CDATA[Fira Mulia]]>;
<![CDATA[Sudirman]]>;
<![CDATA[Renny]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.279
<![CDATA[Time efficiency and registration mechanisms are one of the challenges faced today. Website Room makes it easy to register for an event with easy access via the https://room-idn.com/ website page. To ensure the feasibility of the Website Room, an evaluation has been carried out through usability tests using the usability scale system method. This test analyzes the direct feedback given by the user to find out whether the user has understood the flow and how this application works. From user feedback, it can be analyzed related aspects that have been satisfactory, which need to be improved, improved and eliminated as well as to improve room features more quickly, easily, and accurately. From the results of the study, the resulting SUS score of 69.41 reflects the feasibility of the Room website as a website page with acceptability ranges at a marginally high level. Website Room has a user grade scale value for a category D website, and an Adjective Rating level for a website in the OK category. So overall, the website room is categorized as worthy to be released to the public.]]>
<![CDATA[PERANCANGAN UI/UX PADA WEBSITE MEDISOL DENGAN METODE USER CENTERED DESIGN ]]>
<![CDATA[Pratiwy aggraeny puspita sari]]>;
<![CDATA[Mohammad Fajar]]>;
<![CDATA[Arianti]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.284
<![CDATA[This study aims to redesign the UI/UX of the Medisol website using the User Centered Design (UCD) method to suit user needs. The research data was collected through interviews with 30 respondents based on task scenarios to calculate the three main factors in usability testing, namely effectiveness, efficiency and user satisfaction factors. The initial evaluation of the system before the design improvement shows the effectiveness parameters of 84%, efficiency of 73% and user satisfaction of 82%. The usability level of the system in the early stages is 80%. Based on this evaluation, a prototype was redesigned which took into account user input such as a more responsive display of drug additions and vacancies, availability of information on procedures for adding drugs, contact us/email information placed in the header, green color on the dashboard, and boxes/tables. information on a clickable dashboard. The results of usability testing in this second stage obtained the value of the effectiveness parameter of 100%, the efficiency factor of 99% and the user satisfaction factor with a score of 96%. The resulting usability value increased to 98%. This shows that the UI/UX redesign of the Medisol website increased the usability value by 18%.]]>
<![CDATA[PENGEMBANGAN MODUL LAYANAN APLIKASI XTRAORDINARY TUTOR BERBASIS WEBSITE ]]>
<![CDATA[Thalia Lively]]>;
<![CDATA[Marlina]]>;
<![CDATA[Arianti]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.285
<![CDATA[Xtraordinary Tutor is a website-based online private tutor search application for children with special needs in Makassar. Based on the results of data collection using a questionnaire with a total of 83 respondents, it was found that this application has not been able to choose a tutor according to the category of children with special needs. From the results of the questionnaires that have been distributed, as many as 83% of users who want a development on the tutor list to make it easier for users to find tutors according to their needs so that the authors develop applications by adding category and rating filters. This category is needed to select a tutor based on the required category while the rating is useful for assessing tutors, the user can give a rating to the tutor they have hired after the service rental ends. After implementing the development of the module, the authors distributed questionnaires to measure customer satisfaction, tested data validity and data reliability using SPSS 20, the results of the validity test and reliability test results were 83% of the users were satisfied with the addition of the tutor category which made it easier for them to choose the best tutor category. according to the needs of the child.]]>
<![CDATA[EVALUASI DAN PERBAIKAN UI/UX WEBSITE INVITEES MENGGUNAKAN METODE HUMAN CENTERED DESIGN ]]>
<![CDATA[Gisella Beatrice Ticoalu]]>;
<![CDATA[Izmy Alwiah Musdar]]>;
<![CDATA[Abdul Munir S.]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.287
<![CDATA[User Interface (UI) and User Experience (UX) are important things to ensure the Invitees website can meet the needs of its users. In addition, an attractive and understandable interface will be the main attraction for potential users. This study used the Human-Centered Design (HCD) method and involves a System Usability Scale (SUS) questionnaire distributed to 30 respondents for the initial UI/UX evaluation of the Invitees website and evaluation of the solution design after repair. From the results of the first evaluation, an average SUS score of 77.08 was obtained, which means that it is still acceptable to users. Then solution designs are made to improve some parts of the website according to the suggestions received from respondents also to increase the SUS score. The results of the evaluation of the solution design obtained an average score of 80.75 which means that there was an increase in the usability value after improvements were made according to the Human-Centered Design (HCD) method.]]>
<![CDATA[REDESAIN UI DAN UX UNTUK MENGOTIMALKAN PENGGUNAAN APLIKASI JOYGIFT ]]>
<![CDATA[Alvin Chandranegoro]]>;
<![CDATA[Baizul Zaman]]>;
<![CDATA[Syamsul Bahri]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.291
<![CDATA[Penelitian ini dilakukan untuk mengoptimalkan tampilan user interface dan user experience pada aplikasi agar sesuai dengan keinginan dan kebutuhan pengguna. Metode yang digunakan didalam penelitian ini adalah metode user centered design dengan menggunakan cara perhitungan system usability scale. Hasil dari penelitian ini mendapatkan skor system usability scale sebesar 82,25. Nilai tersebut didalam system usability scale masuk kedalam kategori sangat baik. Dengan demikian dalam penelitian ini dapat disimpulkan bahwa penggunaan metode user centered design bisa dijadikan tolak ukur yang baik dalam mengambil kesimpulan dalam membuat rancangan user interface dan user experience pada aplikasi. Penggunaan metode tersebut dapat membantu perancang desain dalam membuat user interface yang mudah serta sesuai dengan keinginan pengguna aplikasi.]]>
<![CDATA[PENGUJIAN BLACKBOX PADA WEBSITE WORKER’S MENGGUNAKAN METODE EQUIVALENCE PARTITIONING ]]>
<![CDATA[Derick Triady]]>;
<![CDATA[Izmy Alwiah Musdar]]>;
<![CDATA[Hendra Surasa]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.292
<![CDATA[Software testing is carried out to find error that exist in the software before they are found by the user. This study discusses how to do black box testing on website worker’s, which is a website that’s provide information about job vacancies. The test method that will be used is black box testing with the equivalence partitioning method as a test case design technique. The equivalence partitioning method is a method that divides data regarding input domain into partitions, from these partitions can produce test cases. The test result show that black box testing with the equivalence partitioning method can be used to find error in software. There are 29 test case where 68% of the test case successful or passed and 32% of the test case failed.]]>
<![CDATA[Analisis Kepuasan Pelanggan Terhadap Kualitas Layanan Aplikasi Flavour Fog Menggunakan Metode PIECES ]]>
<![CDATA[Natasha Maya Djaja]]>;
<![CDATA[Ahyar Muawwal]]>;
<![CDATA[Marlina]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.299
<![CDATA[Flavor Fog is a mobile-based application designed to help the problems of e-cigarette users or what is often called vaping. Flavor Fog is built by having several main features including being able to order products or goods online, and several other features. The main goal of the researcher is to develop the Flavor Fog application better, therefore it is necessary to analyze the user satisfaction of the Flavor Fog application. By doing user satisfaction analysis, researchers can find out what needs to be improved and improved in the application. In this study, researchers used the PIECES method to analyze the level of user satisfaction, by conducting validity tests, reliability tests, and PIECES calculation tests. Collecting data through distributing questionnaires with 19 questions to users of the Flavor Fog application. The results of this study include 6 PIECES variables, namely Performance, Information, Economics, Control and Security, Efficiency, Service with all answers in the satisfied category.]]>
<![CDATA[PENGUJIAN WEBSITE INVITEES MENGGUNAKAN METODE LOAD TESTING DENGAN APACHE JMETER ]]>
<![CDATA[Wanta Tejaya]]>;
<![CDATA[Syaiful Rahman]]>;
<![CDATA[Abdul Munir]]>
<![CDATA[ KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech ]]>
Publisher : <![CDATA[STMIK KHARISMA Makassar ]]>
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DOI: 10.55645/kharismatech.v18i1.305
<![CDATA[The purpose of this research is to do a performance test on the Invitees website and how optimal the load time is on the main function of the invitees website. This test was conducted using the Load Testing method with the Apache Jmeter tool. The load time obtained from the test is then compared with the test target to find out how optimal the load time of the Invitees website is. From the test, it was obtained that the average load time of the invitees website when the service was used, represented by the first and second scenarios, had met the test target, which was under 3 seconds. As for the results based on the third scenario which represents the condition of the service used with twice as many user loads, the average load time does not meet the test target. So it can be concluded that the Invitees website has worked optimally when the service is used but still needs to be improved if the service is used by more users.]]>
