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JICA : Journal of Public Administration
Published by Sekolah Tinggi Ilmu Administrasi Bagasasi
ISSN : 29873053     EISSN : 29871336     DOI : https://doi.org/10.61317/
Core Subject : Science, Education, Social,
Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences
JICA aims to publish conceptual articles, reviews, and research in the fields of public administration, particularly focusing on the main problems in the development of the science of public administration studies. Includes the public administration, public management, the study of the autonomous region, policy analysis, public service, political decentralization, fiscal, public economics and politics as well as regional planning and studies other social sciences.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 5 Documents
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Search results for , issue "Vol 2 No 1 (2023): Volume 2 Number 1, April 2023" : 5 Documents clear
THE INFLUENCE OF WORK MOTIVATION ON THE PERFORMANCE OF PUBLIC SERVICE EMPLOYEES IN PAGELARAN DISTRICT PANDEGLANG REGENCY Teti Maryulina
Journal of Public Administration Vol 2 No 1 (2023): Volume 2 Number 1, April 2023
Publisher : STIA Bagasasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61317/jc.v2i1.47

Abstract

This study aims to determine the effect of work motivation on the performance of public service employees in the Performance Subdistrict, Pandeglang Regency. The sample in this study was all the village employees of Harapankarya and Karya Utama in the Performance Subdistrict, Pandeglang Regency. The sampling technique used in this study was based on the census sampling method, where all members of the population were sampled. The research approach used is descriptive-quantitative. Data collection techniques using a survey method in the form of a questionnaire The data analysis technique used is simple linear regression analysis and hypothesis testing using the SPSS for Windows Release 22 program. Based on the calculation results, if tcount > ttable is 4.133 > 2.073 and Fcount > Ftable is 17.085 > 4.320 with a significant level of 0.00 ˂ 0.05, then H0 is rejected and Ha is accepted, meaning that variable X (work motivation) has a positive effect on variable Y (employee performance). It can be concluded that work motivation partially has a significant effect on the performance of public service employees in the Performance Subdistrict, Pandeglang Regency. This shows that employee performance is determined by the level of work motivation possessed; the higher the work motivation, the higher the employee's performance.
THE IMPLEMENTATION OF NUISANCE PERMIT AND CONTROL POLICIES TO ACHIEVE EXCELLENT SERVICE AT THE BANDUNG CITY INTEGRATED SERVICE AND LICENSING AGENCY Dea Melati; Elen Sari
Journal of Public Administration Vol 2 No 1 (2023): Volume 2 Number 1, April 2023
Publisher : STIA Bagasasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61317/jc.v2i1.51

Abstract

Excellent service is one of the crucial issues in the implementation of regional autonomy in Indonesia. So far, public services still have a bad image in the eyes of the public. Service is considered so bureaucratic that it creates negative impressions and perceptions about bureaucracy. The notion that bureaucracy is irrational, wasteful, unproductive and trapped in ceremonial activities is actually more common in society. Based on the problems described above, this study aims to determine the effect of the implementation of the disturbance permit policy and control on the excellent service of the City of Bandung. The research method used is explanatory survey method. The variables of this study consist of the independent variables namely Policy Implementation and Control, while the dependent variable is Excellent Service. The data was obtained through employee and community respondents who took care of disturbance permits at the Bandung City Integrated Licensing Service Agency. Respondents were determined as many as 87 through the Likert Scale questionnaire questionnaire instrument. The results of data collection will be tested for validity and reliability using moment product correlation techniques and Alpha-Cronbach. The results of the study stated that there was a significant influence between variables. The results of the data prove that policy implementation and control of excellent service at the Bandung City Integrated Licensing Service Agency have a significant influence.
THE INFLUENCE OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE AT BANDUNG CITY HOSPITAL Jiwa Riwayanti
Journal of Public Administration Vol 2 No 1 (2023): Volume 2 Number 1, April 2023
Publisher : STIA Bagasasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61317/jc.v2i1.53

Abstract

In the current era of industrialization, the hospital is a form of organization engaged in health services. One of the efforts made is to support referrals from basic level services, such as puskesmas. For this reason, the puskesmas is a referral center for basic level health services. Changes that occur in today's society greatly affect this competition, both changes in demography, socio-economics, science and technology, market competition and human resources. One of the factors for decreasing employee performance is thought to be organizational culture. Problems related to organizational culture at Muhammadiyah Bandung Hospital are the habit of lateness of employees, the habit of lateness of employees coming to work after rest hours, the habit of employees waiting for orders from superiors in carrying out tasks and the habits of employees not being on time in carrying out tasks. Therefore this study aims to determine the influence of organizational culture on employee performance. The method used in this study is in accordance with the expected objectives, namely descriptive and verification methods. Organizational culture (X) as the independent variable and employee performance as the dependent variable (Y). The population in this study were all employees at the Muhammadiyah Bandung Hospital. The sample specified in this study amounted to 50 respondents. The data collection used is through literature study, field study (interviews, questionnaires, and observations) with descriptive analysis and quantitative analysis. Data processing was carried out by validation and reliability tests using SPSS. The results of the study state that there is a fairly strong relationship between organizational culture and employee performance, and there is a positive influence between organizational culture on employee performance at Bandung Hospital.
THE EFFECT OF ACCOUNTABILITY ON EMPLOYEE PERFORMANCE IN GOVERNMENT AGENCIES Meti Mediyastuti sofyan
Journal of Public Administration Vol 2 No 1 (2023): Volume 2 Number 1, April 2023
Publisher : STIA Bagasasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61317/jc.v2i1.55

Abstract

Improving the performance accountability of government agencies is one of the important challenges faced in the era of demands for quality public services. The Bandung Regency Government as one of the regions in Indonesia also faces similar challenges. Therefore, this study aims to analyze the performance accountability of government agencies in the Bandung Regency Government. Researchers used quantitative research. Research Subject The research subject is a line or research boundary that is useful for researchers in determining objects or people as the point of attachment of research variables. Bandung Regency Civil Service Police Unit Office. Regional Technical Institutions The determination of the sample was carried out based on consideration of the significance of the agency in the delivery of public services and the representativeness of various government sectors. In selecting the sample, it is also necessary to consider the variation in the size of agencies as well as the diversity of their functions and responsibilities to cover various aspects of relevant public services. The results showed that the condition of performance accountability of government agencies in the Bandung Regency Government still needs to be improved. Factors that influence performance accountability include good leadership and management, effective internal control systems, public participation in supervision, and financial transparency and accountability.
The Role Of Instagram Social Media As A Public Communication Media At Puskesmas Cilengkrang Kabupaten Bandung Putri Astiti; Duane Masaji Raharja
Journal of Public Administration Vol 2 No 1 (2023): Volume 2 Number 1, April 2023
Publisher : STIA Bagasasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61317/jc.v2i1.58

Abstract

Social media used by government agency can act as a medium of communication with the masses, not only by verbal means. Nowdays, government agency on various level have used social media to spread information to the people. They are certainly cannot be detach from Public Communication. Public Communication is a process of delivering messages or interaction with the public where the message can be in a form of education, instruction, or information. Puskesmas is a government agency as a center for development, construction, and service. Also function as vanguard post for developmentof community healthcare services. Therefore, Puskesmas Cilengkrang utilize social mediaas a channelto deliver various information about healthcare. In this case they used Instagram. The role of @pkm_cilengkrang_kabbandung Instagram is to convey information about various government programs and all event held by Puskesmas Cilengkrang Kabupaten Bandung. This research shows that type of information conveyed by Puskesmas Cilengkrang Kabupaten Bandungon Instagram is about government program to support people healthcare, training or workshop event held there, education regarding community healthcare, and also schedule of immunizations or regular vaccinations.

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