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JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL
Published by Universitas Sari Mutiara Indonesia
ISSN : 22708907     EISSN : 22708907     DOI : https://doi.org/10.51544/tekesnos.v7i1
Core Subject : Health, Science, Education, Social, Engineering,
Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Education Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Physics Public Health Social Sciences
Focus: Jurnal Teknologi Kesehatan dan Ilmu Sosial (TEKESNOS) diterbitkan oleh Program Studi Sistem Informasi Fakultas Sain dan Teknologi Informasi, Ilmu Kesehatan Fakultas Farmasi dan Ilmu Kesehatan serta Ilmu Sosial Fakultas Ilmu Pendidikan Universitas Sari Mutiara Indonesia di Medan sebagai media untuk menyalurkan hasil pemikiran yang mendasari teknologi menjadi hal penting di dalam segala keilmuan, baik dari segi kesehatan dan ilmu sosial. Jurnal TEKESNOS terbangun dari kolaborasi multidisiplin ilmu dalam menghasilkan penelitian dan pengabdian masyarakat pada bidang teknologi berbasis industri 4.0. Scope: Multidisplin ilmu bidang Teknologi, Kesehatan dan Sosial humaniora, ekonomi, kimia, dan displin ilmu lainnya berupa hasil penelitian.
Arjuna Subject : Umum - Umum
Articles 25 Documents
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Search results for , issue "Vol. 5 No. 2 (2023): JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL (TEKESNOS)" : 25 Documents clear
Etika Pelanggan Dalam Memberikan Respone Terhadap Penyajian Makanan Di Hub D'raja Coffee Defhany; Rachel Mia L. Lbn. Toruan; Evi Enitari Napitupulu; Open Berkat
JURNAL TEKNOLOGI KESEHATAN DAN ILMU SOSIAL (TEKESNOS) Vol. 5 No. 2 (2023): JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL (TEKESNOS)
Publisher : Universitas Sari Mutiara Indonesia

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Abstract

This study aims to analyze Customer Ethics in responding to food presentation at HUB D’Raja Coffee. The study emphasizes a qualitative approach with descriptive methods. The results of the study indicate that in carrying out the service provided by cafe waiters to customers, they always refer to the SOP that has been given by the owner and always adhere to three principles, namely Greeting, Smiling and greeting customers, both regular customers who often visit D’Raja and new customers who do not know about the cafe at all. This is inseparable from how employees or staff respond to what customers will order by using data management techniques, sources and methods accrding to the validity of the data they have.
Branding D'Raja Coffe menjadi HUB D'raja Coffee Mega Ulva Sari Sihombing; Evi Enitari Napitupulu; Nurhawati Simamora; Novira Sazelika
JURNAL TEKNOLOGI KESEHATAN DAN ILMU SOSIAL (TEKESNOS) Vol. 5 No. 2 (2023): JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL (TEKESNOS)
Publisher : Universitas Sari Mutiara Indonesia

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Abstract

This study aims to analyze the brand changes at D'raja Coffee, where the changes are clearly made starting from the Menu Book and Clothing used by the cafe employees, not only that, in the process the cafe also provides new menus that are no less delicious for cafe visitors because in the process d'raja is also not active in promoting its business, not always using social media such as Instagram but the level of satisfaction and trust of customers who visit the cafe. With this study, the researcher uses Branding theory to see the changes in the cafe logo starting from the menu book and clothing of D'raja cafe employees using qualitative methods and descriptive approaches that explain the process of change using interview techniques along with observation and documentation of the cafe which is associated with data triangulation methods and techniques.
Gaya Komunikasi Dosen dalam Proses Pembelajaran di Prodi Komunikasi Universitas Sari Mutiara Nurhawati Simamora; Rachel Mia L. Lbn. Toruan; Mega Ulva Sari Sihombing; Novira Sazelika
JURNAL TEKNOLOGI KESEHATAN DAN ILMU SOSIAL (TEKESNOS) Vol. 5 No. 2 (2023): JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL (TEKESNOS)
Publisher : Universitas Sari Mutiara Indonesia

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Abstract

This study aims to analyze communication styles in overcoming learning boredom in the Communication course. The study emphasizes a qualitative approach, involving 2 lecturers, one lecturer as an observer and one lecturer acting as a direct participant, while the number of students is 45 people in class A. The results of the study indicate that in overcoming learning boredom, lecturers develop an active communication style, but still prioritize assertiveness, take full social initiative so that students can imitate, are able to integrate with their social environment, are able to express their opinions emotionally but in a controlled manner, send information with full attention, give orders but show assertiveness, and attention. In addition, lecturers have an imperfect Emotive style communication style, an unstable Director style, a Reflective style, and have a careful supportive style. The lecturer's communication style in learning will have an impact on the actualization and implementation of his social life.
Strategi Komunikasi Dalam Proses Negosiasi Penandatangan Kuasa Di Kantor Hukum Rolando Marpaung & Partners Rachel Mia L. Lbn. Toruan; Evi Enitari Napitupulu; Nurhawati Simamora; Desti Murni Hayati Telaumbanua
JURNAL TEKNOLOGI KESEHATAN DAN ILMU SOSIAL (TEKESNOS) Vol. 5 No. 2 (2023): JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL (TEKESNOS)
Publisher : Universitas Sari Mutiara Indonesia

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Abstract

Communication is the basis of all human activities. Because without communication, interaction between humans, whether individually, in groups or organizations, is impossible. Most human interactions take place in interpersonal communication situations. Lobbying is an informal, persuasive effort carried out by one party (person, group, private sector, government) who has a particular interest to attract support from parties who have influence over the course of an interest. Negotiation is a bargaining process by negotiating with other parties to reach an agreement. Negotiation means discussing or having a discussion about something. So in the process, this communication will occur in two directions, namely involving the interested parties. The purpose of negotiation is to help the parties concerned to align their views and straighten out the problem. In addition, negotiations also often occur to resolve disputes.
Strategi Komunikasi Humas Dalam Meningkatkan Citra Positif Di Universitas Sari Mutiara Indonesia Nanda Maretta Marbun; Lidia Grace Giawa; Manisari Loi
JURNAL TEKNOLOGI KESEHATAN DAN ILMU SOSIAL (TEKESNOS) Vol. 5 No. 2 (2023): JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL (TEKESNOS)
Publisher : Universitas Sari Mutiara Indonesia

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Abstract

This research is motivated by the importance of a positive image in supporting the reputation and competitiveness of higher education institutions, particularly at Sari Mutiara Indonesia University. The study aims to determine the image held by Sari Mutiara Indonesia University, analyze the communication strategies used by the Public Relations in enhancing the university's positive image, as well as identify the obstacles and efforts that affect the formation of that image. This research employs a qualitative approach with a descriptive research type. Data collection techniques are carried out through observation, interviews, and documentation. Data analysis uses the Miles and Huberman model, which includes data condensation, data presentation, and conclusion drawing. The validity of the data is tested through source and technique triangulation. The research results show that the Public Relations of Sari Mutiara Indonesia University utilizes various media channels, including social media, official websites, and mass media, to convey positive information related to academic activities, student achievements, and institutional collaborations. Public Relations also builds relationships with various parties through community approaches, discussion forums, and creative campus programs to bring the university closer to the public. Although the response from the public is generally good, challenges still exist, such as the lack of participation from some students and the general public. As a solution, Public Relations continues to engage in collaborative approaches, two-way communication, and collaborates with various stakeholders to strengthen the university's positive image.

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