Eko dan Bisnis: Riau Economic and Business Review
Jurnal ini terbit empat kali setahun pada bulan Maret, Juni, September dan Desember berisi artikel, tulisan ilmiah dalam bentuk hasil penelitian dan non penelitian, kajian analisis, aplikasi teori dan review tentang masalah-masalah ekonomi dan bisnis di masyarakat. Penerbitan jurnal ini bertujuan untuk meningkatkan kuantitas dan kualitas serta menyebarluaskan kajian ilmu ekonomi bisnis sekaligus sebagai wahana komunikasi di antara cendikiawan, praktisi, mahasiswa dan pemerhati masalah-masalah ekonomi bisnis. Jurnal Eko dan Bisnis mengundang akademisi dan peneliti yang melakukan penelitian orisinal di bidang ekonomi, manajemen dan akuntansi, termasuk namun tidak terbatas pada: Manajemen SDM, Manajemen Pemasaran, Manajemen Keuangan, Kewirausahaan dan koperasi.
Articles
17 Documents
Search results for
, issue
"Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal"
:
17 Documents
clear
<![CDATA[PENGARUH MOTIVASI TERHADAP KINERJA KARYAWAN PADA SICEPAT EKSPRESS INDONESIA CABANG PEKANBARU ]]>
<![CDATA[Syahsudarmi, Siti]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.351
<![CDATA[This research was conducted at SiCepat Express Indonesia Pekanbaru Branch. The purpose of this study was to determine the effect of motivation on the performance of the employees of SiCepat Ekspress Indoneisa Pekanbaru Branch, amounting to 51 people. Sampling was carried out using saturated samples. The variables studied in this study were motivation, and performance. Data analysis using simple linear regression method using validity, reliability, normality, R2, t-test. The test was conducted to determine the relationship between the independent variable (independent variable) and the dependent variable (dependent variable). Based on the results of the study, it was found that motivation had a significant effect on performance with a value of R = 0.677 which indicated a close relationship between motivation and employee performance at SiCepat Ekspress Indoneisa Pekanbaru Branch. Meanwhile, R square is obtained 0.459, which means that motivation has a contribution of 45.9% to the performance of the employees of the Pekanbaru Branch of the Indonesian Express SiCepat. Partially, motivation has a positive and significant effect on the performance of employees of SiCepat Ekspress Indoneisa Pekanbaru Branch with the linear regression equation in this study: Y = 17.564 + 0.521 X + 0.431 X with 0.000 significantly smaller than alpha 0.05. The conclusion in this study is that the partial hypothesis between the motivational variables on employee performance is proven and can be accepted as true.]]>
<![CDATA[PEMASARAN INTERNAL DAN KUALITAS PELAYANAN TERHADAP KEPUASAN MAHASISWA (Studi Kasus Mahasiswa STIE-SAK) ]]>
<![CDATA[Karim, Kurniati]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.352
<![CDATA[Internal marketing that properly done would have an impact on service quality, which furthercould increase customer satisfaction and customer loyalty. The aim of this research was to determine how much influence application internal marketing and service qualitywithcustomer satisfaction on STIE Sakti Alam Kerinci.This research used quantitative method since researcher wanted to determine the measurement of X and Y variable. Population in this study is 153 people. Sampling technique used is a probability sampling with using accidental sampling. Data analysis techniques in this study ismultiple regresion analysis and coefficient of determination analysis.Questionaires were used as a tool in data collection method. The findings show that all hypothesis were proved to be significant internal marketing and service qualitywith customer satisfaction on STIE Sakti Alam Kerinci. The implies that Y = 68,051 + 0,083 X1 + 0,062 X2. ttable is 2,006 with using (α = 5%).Internal marketing has t count3,717 and customer satisfaction has t count 2,026. Ftable is 3,06and has t count 4,787. Internal marketing and service qualityas simultan influence positive and significance tocustomer satisfaction on STIE Sakti Alam Kerinci.]]>
<![CDATA[PENGARUH PENDIDIKAN DAN PELATIHAN (DIKLAT) TERHADAP KINERJA APARATUR SIPIL NEGARA DINAS PERPUSTAKAAN DAN KEARSIPAN KOTA PEKANBARU ]]>
<![CDATA[Dehotman, Khornelis]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.353
<![CDATA[The study was conducted at the libraries and archives of Pekanbaru city. In analyzing data using descriptive and quantitative method. Descriptive is the methods associated with the collection and presentation of a data cluster so as to provide useful information. Y = 23,534 + 0,995X. From the results of the data can be explained as follows: The constant of 23,534 means that if training (X), 0, then the performance of employees (Y) has a value of 23,534. Regression coefficient Variable diklat (X) equal to 0,995, meaning if training (X) have increase 1 unit, hence employee performance will experience increase equal to 0,995 unit. The value of tcount is 5,171 bigger than ttable 2,000 with 0.000 significance level. This means that the training has a significant effect on employee performance. This means education and training (DIKLAT) have a significant effect on employee performance. Then H0 rejected H1 accepted, meaning that the incentive partially and significant effect on employee performance. Obtained r-square value (coefficient of determination) can be seen that R 0,598. This means that the training variables (X) have a close relationship to employee performance. While the value of R square of 0.358, this means the variables training (X) contributed to the influence of employee performance of 35.8% and the remaining 64.2% influenced by other variables not examined in this study]]>
<![CDATA[PENGARUH KEPEMIMPINAN TERHADAP KINERJA KARYAWAN DI PT. FIF GROUP CABANG UJUNG BATU POS BANGUN JAYA ]]>
<![CDATA[Dzikra, Faira Medina]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.354
<![CDATA[This research was conducted at PT FIF Ujung Batu Branch Group Pos Bangun Jaya. This research aimed to know The effect of leadership on employee performance at PT FIF Ujung Batu Branch Group Pos Bangun Jaya. The population in this study is all empoyee’s totaling 30 people. The sampling technique in this study used the sampling census method. Data analysis used in this study uses quantitative descriptive method. Based on the results of data processing carried out from the results of hypothesis testing with the t test obtained tcount (3.402) greater than the value of t table (1.699), with a significant level of 0.02 <0.05, it can be concluded that Ho is rejected and Ha is accepted, which means leadership has a significant effect of employee performance at PT FIF Ujung Batu Branch Group Pos Bangun Jaya. For the coefficient of determination (R2) the value of determination coefficient (R2) of 0.523 means that the contribution or contribution of independent variable to the dependent variable is 0.292 or 29,2% while the remaining 70,8% is influenced by other variables that are ignored or not examined]]>
<![CDATA[ANALISIS DAMPAK KUALITAS PELAYANAN DALAM MENGUKUR TINGKAT KEPUASAN KONSUMEN PADA INDOMARET AIR HITAM 4 PEKANBARU ]]>
<![CDATA[Aqsa, Muhammad Ali]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.355
<![CDATA[This research was conducted to determine the effect of service quality on customer satisfaction at Indomaret Air Hitam 4 Pekanbaru. In this study, the quality of service is believed to have an effect on customer satisfaction. The research method used is a quantitative research approach, where data is obtained through questionnaires to respondents and the scale used is the Likert scale. The sampling technique in this study used the Incidental Sampling technique, because the population in this study was too large. The data analysis technique used simple linear regression test and t test. The results of this study indicate that the coefficient has a positive value of 1.102, this indicates that if the quality of service is improved it will lead to an increase in customer satisfaction. And from the results of the t test, it was obtained that the t count was 29,631 > t table 1,984, then Ha was accepted, so it can be concluded that the quality of service has a significant effect on consumer satisfaction at Indomaret Air Hitam 4 Pekanbaru]]>
<![CDATA[PENGARUH PENGAWASAN TERHADAP KINERJA PEGAWAI NEGERI SIPIL PADA KANTOR KEMENTERIAN PEKERJAAN UMUM DAN PERUMAHAN RAKYAT BALAI WILAYAH SUNGAI SUMATERA III PEKANBARU ]]>
<![CDATA[Hendra, Teguh]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.356
<![CDATA[Human resources are the central figure in the organization to achieve the expected goals. In order for management activities to run well, an organization must have human resources who have high quality work and efforts to manage the organization as optimally as possible so that its performance can be maximized for many people. To create good work results, of course requires a good work supervision system as well. Supervision is one of the keys to the success of the organization in achieving its goals. The purpose of supervision is to be able to control employees so that they are able to work in accordance with the provisions and work standards that have been set. In general, the purpose of this study was to determine the effect of supervision on the performance of Civil Servants at the Office of the Ministry of Public Works and Public Housing at the Balai Sungai Sumatera III Pekanbaru. The number of samples in this study were 93 people. From the results of the validity test, the overall statement item between the monitoring variable and the performance variable is declared valid because the value of rcount > rtable (0.2039). The results of simple linear regression obtained the value of Y = 30.854 + 0.354X. From the results of the t test, the t-test value (2.838)> from the t-table value (1.98638) with a significant level of 0.006 <0.05 means that the monitoring variable has an effect on the performance variable. And the value of the coefficient of determination R2 is 0.081, meaning that the contribution or the magnitude of the influence of supervision on performance is 0.081 or 8.1% while the remaining 91.9% is influenced by other variables that are ignored or not examined in this study]]>
<![CDATA[PENGARUH DISIPLIN KERJA TERHADAP KINERJA KARYAWAN BAGIAN PRODUKSI PADA PT SORAYA BEDSHEET PEKANBARU ]]>
<![CDATA[Anuar, Saiful]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.357
<![CDATA[This research was conducted at the PT. Soraya Bedsheet Pekanbaru. The purpose of this study was to determine the effect of work discipline on the performance of employees in the production department at PT Soraya Bedsheet Pekanbaru. The population in this study were 31 people. In this study, the sampling used saturated samples, namely 31 people. The data analysis used is simple linear regression. The results of this study indicate that the work environment has a significant effect on the performance of employees in the production department at PT Soraya Bedsheet Pekanbaru. The magnitude of the influence of work discipline on employee performance is 34.5%, while the remaining 65.5% is influenced by other variables not examined in this study]]>
<![CDATA[PERANAN DEPARTEMENT HUMAN RESOURCE DEVELOPMENT (HRD) DALAM UPAYA MENINGKATAN KOMPETENSI PEGAWAI DI SAAT PANDEMIC COVID-19 DAN ERA NEW NORMAL PADA ORGANISASI PERUSAHAAN ]]>
<![CDATA[Yusriadi, Yusriadi]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.358
<![CDATA[The impact of the Covid-19 pandemic has affected all sectors of human life, especially the economic sector. The company organization as the main support for the economic sector must quickly respond to this condition. The Human Resources Department (HRD) as the division that manages human resources (HR) in corporate organizations has a very strategic role in efforts to maintain and improve employee competence so that the company can survive. Therefore, this article aims to obtain the necessary knowledge comprehensively related to the role and strategy of the Department of Human Resource Development (HRD) in an effort to increase employee competence during the COVID-19 pandemic and the new normal era in corporate organizations. This research method uses descriptive qualitative method with the type of library research (library research)]]>
<![CDATA[PENGARUH MOTIVASI DAN LINGKUNGAN KELUARGA TERHADAP MINAT BERWIRAUSAHA MAHASISWA DI PEKANBARU ]]>
<![CDATA[Sukriani, Nurul]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.359
<![CDATA[This study aimed to analyze the influence of motivation, and family environment of the interest in entrepreneurship on Pekanbaru . Data analysis method used is qualitative and quantitative, data sources using primary and secondary in the form of questionnaires, interviews, and documentation. The population in this study were students who were interesting on business in Pekanbaru. For the population and sample because the number of population is not known for certain, then using the formula with the Wibisono method and obtained a sample size of 97 people. The results showed that there is significant influence between motivation, and family environment against the interests of students in entrepreneurship . Partially also found to influence the motivation, and family environment to be motivational variables that,,most influence on student interest in entrepreneurship]]>
<![CDATA[PENGARUH KEPEMIMPINAN TERHADAP KINERJA PEGAWAI DI PT BANK MANDIRI (PERSERO) TBK. CABANG KERINCI KABUPATEN PELALAWAN ]]>
<![CDATA[Herman, Herman]]>
<![CDATA[ Eko dan Bisnis: Riau Economic and Business Review Vol. 12 No. 4 (2021): Dinamika Kinerja, Pelatihan, dan Kepuasan Pelanggan di Era New Normal ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Ekonomi Riau ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.36975/jeb.v12i4.360
<![CDATA[This research was conducted at PT. Bank Mandiri (Persero) Tbk. Kerinci Branch, Pelalawan Regency. The purpose of this study was to determine whether leadership has a significant effect on employee performance at PT Bank Mandiri (Persero) Tbk. Kerinci Branch, Pelalawan Regency. The population in this study amounted to 36 people. In this study, the sample was taken using a saturated sample, which was 35 people. The data used are primary and secondary data with analysis using simple linear regression.The results showed that leadership has a positive direction on employee performance,it can be seen in the simple linear regression equation, namely Y=13,120+0,562X. And leadership has a significant effect on employee performance, namely the value of t_count > t_table (5,062>2,03452) or the value of Sig.<0.05.The magnitude of the influence of leadership on employee performance is 43.7 percent while the remaining 56.3 percent describes other independent variables not observed in this study]]>
