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Jurnal Studi Pemerintahan
Published by Universitas Muhammadiyah Yogyakarta
ISSN : 19078374     EISSN : 23378220     DOI : 10.18196/jgp
Core Subject : Social,
Social Sciences
Journal of Government and Politics ISBN:1907-8374 Online: 2337-8220 is the journal published biannually by the Department of Government Affairs and Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Yogyakarta, Indonesia collaborate with Asia Pacific Society For Public Affairs (APSPA) and Asosiasi Dosen Ilmu Pemerintahan Indonesia (ADIPSI). The journal aims to publish research articles within the broad field of public policy, public organization and administration, governance and democracy.
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Search results for , issue "Vol 13, No 2 (2022): July 2022 (In press)" : 1 Documents clear
The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021 Nafrah Maudina; Bella Kharisma; Dian Eka Rahmawati
Jurnal Studi Pemerintahan Vol 13, No 2 (2022): July 2022 (In press)
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgp.v13i2.13925

Abstract

In the current era, the digitalization system is highly utilized both in terms of communication and information that is used to assist the work of government agencies in meeting the needs of the community, namely the fulfillment of public services. the community with government agencies and previous service systems still have problems that prolong service delivery times and are less effective, therefore the application of a digitalization system is a solution to overcome these problems. This problem also occurs in BERAU Regency in population administration services, so DISDUKCAPIL implements the SIPENYU application as a solution to the service problem. The purpose of this study is to reveal hypotheses related to the influence and factors that support the use of the SIPENYU application in realizing the effectiveness of administrative services in the BERAU Regency. The findings of this study are that there is a significant effect related to the use of the SIPENYU application on the effectiveness of population administration services and this is evidenced by hypothesis testing with measurement indicators, namely Performance Expectancy, Effort Expectancy, Social Influence, on Perceived Enjoyment. on service effectiveness.

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