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INDONESIA
Jurnal Administrasi Publik
Published by Universitas Brawijaya
ISSN : 25497456     EISSN : 25033867     DOI : -
Core Subject : Education,
Education
Jurnal Administrasi Publik (JAP) merupakan jurnal elektronik online yang diterbitkan oleh Lembaga Penerbitan Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya. Tujuan penerbitan jurnal ini adalah salah satu sarana untuk mewadahi kebutuhan peningkatkan kuantitas dan kualitas karya ilmiah dalam rangka pengembangan keilmuan, serta menyebarluaskan kajian Administrasi Publik, sekaligus sebagai wahana komunikasi di antara cendekiawan, praktisi, mahasiswa dan pemerhati masalah dan praktik Administrasi Publik.
Arjuna Subject : -
Articles 10 Documents
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Search results for , issue "Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)" : 10 Documents clear
FISHBONE PEMANFAATAN KEUNGGULAN DAPUR HALAL SEBAGAI ALAT OPTIMALISASI PEMASARAN DI RUMAH SAKIT ISLAM UNISMA MALANG Rizki Rachmat, Kiki
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Fish Bone Utilizing The Advantages Of Halal Kitchen As A Marketing Optimalisation Tool At UNISMA Malang Islamic Hospital. As shown by the presence of sharia hospitals in Indonesia, the awareness of halal lifestyle has increased among the predominantly Muslim Indonesian society. Marketing is one way for healthcare professionals to introduce their services to the general public or specific target markets. The preliminary study was conducted through a primary data search process, which included direct interviews with resource persons in several work units and observation of the work unit environment. Problems were identified with fish frames and five reasons, and solutions were sought by conducting observations, literature studies, brainstorming, and benchmarking in other hospitals and CARL for problem prioritisation. There is no specialised training on halal kitchen marketing. To ensure that Muslim customers around the world are protected, certification and halal marking of products are of great concern in the international trading system. Unisma, which has been officially Halal certified, suggests to make a simple halal kitchen tent and evaluate the marketing unit periodically.
ANALISIS KETERSEDIAAN TENAGA PERAWAT DI INSTALASI RAWAT JALAN RUMAH SAKIT UNIVERSITAS BRAWIJAYA Siburian, Anggi Satria
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Availability Analysis of Outpatient Nurses in Universitas Brawijaya Hospital. The quality of nursing services is supported by the availability of sufficient workforce. Consequently, RSUB with a limited number of outpatient nurses needs to assess nurse staffing requirements based on workload. To determine the nurse availability in outpatient care based on workload. Workload measurements are carried out subjectively and objectively. Subjective measurement uses a workload questionnaire, while objective measurement employs the WISN method. The sample size is 20. Data collection involves interviews, observation and document study. Descriptive analysis is applied to the results of both measurements. Subjective measurements indicate a medium nurse workload, and the objective WISN ratio is 0.96, implying a need for one additional nursing staff member. Apart from recruiting the number of nurses, hospitals need to consider measuring other workloads analysis from different aspects in order to achieve a balance between the availability of the number of nurses and workload.
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPATUHAN WAKTU VISITE DOKTER Chairissy, Marsha Dechastra
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Factors Influencing Ward Rounds Time Compliance Patient satisfaction is the goal of improving the quality of health services. Indonesia Minister of Health Regulation Nomor. 30 of 2022 has set national quality indicator targets, one of which is ward rounds time compliance. Qualitative case study was performed to explore what factors influence ward rounds time compliance at hospitals. Data was collected through focus group discussions and semi-structured interviews. Secondary data also used to support this study. From the research results, it was found that man, method, machine, and environment factors play a role in non-compliance with doctor visit times. Lack of knowledge regarding applicable laws and regulations, hospital regulations that are not binding on doctors, lack of commitment from doctors, no follow-up on compliance reports during ward rounds, no reward and punishment system and also hospital culture are factors that play a role in low compliance rate during hospital ward rounds.
IDENTIFIKASI WASTE DI INSTALASI FARMASI YANG MEMPENGARUHI CAPAIAN WAKTU TUNGGU LAYANAN RESEP RAWAT JALAN Adetya Dewik, Aini
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Patient complaints and dissatisfaction with outpatient prescription services at Jember Klinik Hospital in 2023 contradict the achieved quality indicators. To identify and address pharmacy waste factors affecting outpatient prescription waiting time for improved service efficiency. This study is a descriptive research, and the data were obtained using the time and motion study method on outpatient prescriptions at Jember Klinik Hospital in September 2023. The observed NVA data accounts for 67.7% of the total waiting time. Identified wasteful steps include SIMRS input, Apotek online verification, and submission of prescriptions to the basket. Hospitals need to develop bridging system of Apotek Online and SIMRS as a best solution.
ANALISIS BEBAN KERJA TENAGA FARMASI DI INSTALASI FARMASI RUMAH SAKIT ISLAM GONDANGLEGI KABUPATEN MALANG : (Studi Kasus pada Rumah Sakit Islam Gondanglegi Tahun 2019-2021) Fithriyah Amaliy, Faizah
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Workload refers to the number, of tasks and responsibilities that must be performed. This research aims to understand, evaluate, optimize, and identify. The calculation of manpower requirements was carried out by entering primary and secondary data into the WISN formula. The calculation of pharmaceutical personnel needs includes managerial services, prescription review, drug history, therapy monitoring, and information provision. This research is a descriptive study using observation and interview methods as well as monthly and annual reports. The results of this study were found in pharmacists as many as 6 people, 30 TTK, 1 person, and 4 warehouse TTK, while the total number of pharmacy workers was 25 people so the workload carried out did not match the performance of pharmaceutical officers. This is concluded by evaluating the intensity of tasks received by each pharmacy worker, managing drug stocks, providing education, conducting administration and recording, and additional roles. Management needs to ensure that they have sufficient support and efficient systems to carry out their duties and provide quality services.
IMPLEMENTASI KEBIJAKAN KARTU TANDA PENDUDUK ELEKTRONIK (E-KTP): (Studi pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Lombok Utara) Khanti Citta Anuttari
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Implementation of Electronic Identity Card (E-KTP) Policy (Study at the Population and Civil Registration Service of North Lombok Regency). Normatively, population administration is implemented by the Population and Civil Registration Service assisted by employees who are competent in their fields. Through this, the research results were found: (1) The implementation of the e-KTP policy was carried out quite well, there was a lack of human resources and a lack of budget. In fact, when linked to the Law regulating Population Administration, resources are an important aspect in the success of the implementation process. (2) Obstacles in implementing the e-KTP policy, researchers found that there were budget limitations, staff limitations, lack of awareness from the community, and geographical location. (3) The results of the implementation of the e-KTP policy, if implemented well, have an impact resulting from the e-KTP policy, such as efficiency in population administration and social and economic impacts. The efficiency of population administration results in the process of making e-KTP becoming faster. The resulting social impact is that underprivileged communities that are integrated with e-KTP can receive social assistance from the government. The economic impact is a society integrated in e-KTP data. Economically, the use of e-KTP aims to facilitate economic activities such as opening a bank account.
IMPLEMENTASI KEBIJAKAN PEMBERDAYAAN PEREMPUAN DAN PERLINDUNGAN ANAK MELALUI PROGRAM DESA RAMAH PEREMPUAN DAN PEDULI ANAK: (Studi di Desa Rembangkepuh, Kecamatan Ngadiluwih, Kabupaten Kediri) Sutami, Beny
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Implementation of Women's Empowerment and Child Protection Policy through the Women-Friendly and Child-Caring Village Program (Study in Rembangkepuh Village, Ngadiluwih District, Kediri Regency). Women's empowerment and child protection policies aim to create an inclusive, just, and sustainable society. The implementation of this policy is realized through the Women Friendly Village and Child Care (DRPPA) program to overcome the challenges faced by women and children. This research uses a qualitative method with a descriptive approach. The results showed that several factors influenced the implementation of the DRPPA program. These factors include clear policy objectives, experienced human resources, adequate budget, but short implementation time. Effective communication is established between implementing organizations. In addition, the implementing agency has clear standard operating procedures, and SAPA volunteers show high commitment. Community support, economic conditions that need to be optimized, and political support from village elites also play an important role.
KAPASITAS KEBIJAKAN DESA PUJON KIDUL KABUPATEN MALANG DALAM PENGEMBANGAN DESA WISATA Mahirya, Wildhan Putra
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Policy Capacity of Pujon Kidul Village, Malang Regency In Tourism Village Development. This study examines the policy capacity of Pujon Kidul Village in developing tourism villages. The Tourism Village Policy, initiated by the Ministry of Tourism and Creative Economy, aims to develop local village potential. Pujon Kidul Village, which has achieved national and international accolades, has undergone a lengthy process involving all parties, including village institutions and the community. The study uses a descriptive qualitative method with policy capacity theory by Xun Wu et al. The results show that the policy capacity of Pujon Kidul Village is quite good at the individual, organizational, and system levels. However, optimization is needed in several aspects to face future tourism competition dynamics. This study recommends alternative policies including enhancing leadership capacity, improving village institution quality, maintaining local potential, and actively involving the local community in all tourism village development agendas.
THE APPLICATION OF LEAN CONCEPT IN OUTPATIENT SERVICE AT MEDIKA UTAMA HOSPITAL BLITAR Christianto, Deny
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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The Application Of Lean Concept In Outpatient Service at Medika Utama Hospital Blitar. This study aims to implement Lean Management principles in Medika Utama Hospital Blitar's outpatient services, with the primary objectives of waste reduction and value enhancement. The research employs observational methods, problem identification, and improvement planning. Data collection includes waste and value assessment, along with time measurements for each process. Techniques such as Value Stream Mapping (VSM) are utilized for waste identification and the implementation of Lean interventions to streamline processes. Overprocessing is identified as the main source of waste in outpatient services, followed by waiting, transportation, and defects. The study suggests interventions like the transition from manual to electronic medical records, the introduction of an online appointment system, and optimization of the prescription process to address these issues. Value Stream Mapping offers effective solutions for waste reduction and the improvement of outpatient service efficiency
ANALISIS AKAR MASALAH PENYEBAB LAYANAN HOMECARE YANG BELUM BERJALAN OPTIMAL DI RS ‘X’ aditya, luthfi
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Root Cause Analysis of Unoptimized Homecare Service in ‘X’ Hospital. Homecare is a revolutionary approach to healthcare, which allows patients to receive high-quality medical care without having to stay in the hospital. However, the data in 2022 shows that the number of patient visits per month reaches 3195 patients while the number of homecare patients per month is around 10 patients. This shows that there are still many patients who have not used homecare services. The study aims to identify factors that impact the ineffective implementation of homecare services. This study used semi-structural interviews and discussions with related units. Result of this study show factors that are the root problems studied in fishbone diagrams include human factors, methods, and machines. The conclusion of this study show that hospitals need to develop a plan of action to address these issues.

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