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Zulkarnain, Novan
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Computer Science & IT Engineering Mathematics

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Journal : ComTech: Computer, Mathematics and Engineering Applications

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Perancangan Sistem Informasi Impor & Ekspor (Sieb) Berbasis Web pada PT.Windu Eka Zulkarnain, Novan
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v5i2.2219

Abstract

Exports and imports are driving the nation's economy and state revenue sources. Customs as a state agency is assigned to manage the country's income. Customs and its staff are still experiencing difficulties in reporting receipt of export and import of plant or company. One of the policy is issued, each factory or company shall make the information system to determine information about the export of finished goods and raw material imports. The problem is the lack of standardization in the information that must be made by the manufacturer or company. The problem is the lack of standardization in the information that must be made by the manufacturer or company. This study makes the design of information systems based on web-based exports and imports that can be used by all factories or companies in Indonesia, particularly in PT.Windu Eka. The design method used is the SDLC (System Development Life Cycle) Analysis, Design and Testing Prototype. This information system consists of web-based software with PHP programming and MySQL database that aims to provide information online, so the reports more accessible and faster made to be reported to Customs.
Pengaruh Persepsi Kualitas Layanan Pelanggan dan Sistem Informasi terhadap Kinerja Organisasi Bidang Jasa Zulkarnain, Novan
ComTech: Computer, Mathematics and Engineering Applications Vol 3, No 1 (2012): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v3i1.2423

Abstract

Performance brings important influence to the company?s competition level to survive in free trade. Many companies started to reorganize the company's strategy to review the company's strategic objectives. Along with the development of science and technology, performance factors cannot be separated from improving service quality and information systems. The studied company is engaged in educational services and located in Tangerang. The research data was obtained through a questionnaire with 81 questions. 30 respondents were obtained by simple random sampling method. The Data from the questionnaire is used to determine the influence of the perception of customer service quality (X1) and information systems(X2) towards the performance of the organization(Y). The dimensional measurement uses SERVQUAL theory, which is tangible, reliability, responsiveness, assurance and empathy. The result shows that the equality of services and information systems in an organization influence its performance.
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