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All Journal Journal Of English Language and Education LLT Journal: A Journal on Language and Language Teaching Journal of English Language Teaching and Linguistics Journal of English Language and Education
Indriyani, Christina Eli
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Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Journal of English Language and Education

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Negotiation of Meaning and Form Processes in Student-Teacher Communication Indriyani, Christina Eli; Xenia, Tia; Kusuma, Paulina Chandrasari
Journal of English Language and Education Vol 10, No 4 (2025)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jele.v10i4.1174

Abstract

The process of negotiating meaning and form can contribute to successful communication and become an attempt of the interlocutors to overcome comprehension difficulties when the communication is interrupted. The present research explores the interactional nature of teacher-student communication during English classrooms. Analyzing the process of negotiation relatively serves as a major basis in this study; however, the extended process needs to be seen as the negotiation reaches mutual understanding. This study, therefore, aims to identify whether the negotiation of meaning and form reach the resolution and mutual interchangeability, and investigate the structures. The data were 20 teaching practicum videos of 10 student-teachers. Mixed method research was employed in this study. The quantitative and qualitative analysis were used to find out the number of negotiations that reached resolution and the structure of negotiation process respectively. The results showed 70% of interactional work between teacher and students in the negotiation processes, for both meaning and form, achieves mutual interchangeability with variety of negotiation route. Variations of its structure are made as strategies of successful communication for teacher candidates to acquire. Eventually, this study provides theoretical and practical benefits for the student-teachers, the lecturers, and the English Education Department.
Hoteliers’ Needs Analysis in a Five-Star Hotel: ESP Course Design Considerations Xenia, Tia; Indriyani, Christina Eli
Journal of English Language and Education Vol 10, No 6 (2025)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jele.v10i6.1563

Abstract

With the increasing demand for English proficiency in hospitality, ESP training becomes important to bridge the gap between communicative needs and current employee performance. Then, needs analysis serves as a foundation of ESP course design as the first phase to conduct a thorough identification of the learners’ needs to use the target language. This study investigated the English language needs in a five-star hotel in Jakarta involving 53 hoteliers from housekeeping, concierge, security, food and beverage, and engineering departments. The data were collected through questionnaires consisting of personal information, necessities, wants, lacks, and learning needs. The findings revealed that speaking and listening skills were the utmost used English skills in a five-star hotel in Jakarta. Consequently, the ESP course content should reflect the real workplace conditions. The hoteliers preferred interactive and communicative learning activities such as group discussion, watching videos, and games which foster experience sharing and problem-solving.
Co-Authors Affiantoro, Kristophorus Lumen Kusuma, Paulina Chandrasari Tia Xenia, Tia Trioktawiani, Fransiska Regita