Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Teknologi Journal of Business and Management
Gustomo, Aurik
School of Business and Management, Institut Teknologi Bandung
Computer Science & IT Decision Sciences, Operations Research & Management

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Journal of Business and Management

 1 
PROPOSAL TO IMPROVE PERFORMANCE APPRAISAL FOR LEVERAGING EMPLOYEE PERFORMANCE: THE CASE STUDY AT BPJS KETENAGAKERJAAN Safitri, Rivanny Deva; Gustomo, Aurik
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Performance appraisal can be defined as one of the strategic approaches that will help a company to achieve the objective through improving the performance of the human capital that the company owns. In real practice, it has been considered as the most difficult process and most problematic HR areas for the parties involved. It indeed has been a challenge for many companies, but its program can be run in a more effective way if the management is able to fit practice, goals, and the strategy in utilizing it. In this research, an example of challenges in performance appraisal occurred in one of the biggest government entities, BPJS Ketenagakerjaan. A research conducted in which it aims to explore the performance appraisal system and the weaknesses in it. The data was collected through an in-depth interview with the Human Capital Department and the employee as users. The collected data were processed using Qualitative Coding and Analysis upon the interview result in order to understand and generate the findings. From the study, it has been indicated that in the components adopted by the company through the system, several practices have shown ineffectiveness. The issue is placed in the realization of individual appraisal data specifically in KPI measurement where all employees in the certain department have similar appraisal results. As a result, the HR function of performance appraisal that the company has can not be utilized properly. Hence, as a recommendation, BPJS Ketenagakerjaan needs to improve the performance appraisal system which focuses on fairness among employees and company’s succession cohesively through improving the cascading target process and appraisal method adjustment. Keywords : Performance Appraisal, Employee Performance, Key Performance Indicator, BPJSKetenagakerjaan.
Determining Performance Factors of The Salesman Using Nvivo: Case Study of PT. So Good Food Bandung Dewi, Meliana Aulia; Gustomo, Aurik
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Food and Beverage industry gives a significant contribution to the national economy. JAPFA is the biggest agriculture food company in Indonesia, while PT. So Good Food Bandung is a local distributor of JAPFA products. This research intends to determine the performance factors of salesman in PT. So Good Food Bandung the case study of unreached sales target by analyzing the current skills development, the caused of salesman low skills, and generate a recommendation to increase skills development. This research used a qualitative approach and Nvivo to generated coding. The result indicates the category of a high performance standard that shows the behavior of Vocal about Career Aspiration, Exude Passion and Positivity, Eager to Develop New Skills, Behave as a Company Ambassador, Aware of Responsibility. Meanwhile, the low performance standard shows the behavior of Lack of New Improvement, Lack of Motivation, Lack of Communication Skills, Constantly Complain, each of the interview participants will generate the score of coding based on that behavior. The finding of this research is expected to give a recommendation for a training program as a tool to increase skills development by considering the result of this research.Keywords: Performance Factors, Salesman, Nvivo, Training Program, Skill Development
Co-Authors Dewi, Meliana Aulia Harjanti, Swasti Sri Safitri, Rivanny Deva