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STUDENTS’ PERCEPTION ON THE IMPORTANCE OF ENGLISH LANGUAGE SKILLS IN TOURISM SECTOR Nurti Rahayu
Eduturisma Vol 4 No 1 (2019): Eduturisma
Publisher : LPPM and Travel Operation Department Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid growth of tourism in Indonesia requires hospitality professionals to be able to communicate effectively in English. A good communication skill is a key element to under­stand the tourists’ needs which might lead to tourists’ satisfaction. This research aims to elaborate students’ perceptions (N=275) of the importance of communication skills (speaking, reading, listening and writing) in the English language among hospitality students with a descriptive qualitative method. Questionnaires distributed to students consists of two parts; the demographic background together with their previous English learning, and their perceptions of each skill focus. The result findings show students’ view on the importance of each English skills, and it also shows students’ way of learning English. The implications of the research findings can address the weaknesses of students’ English language skills which can be a valuable source for English curriculum developers to improve the English language skills for students
Pemberdayaan Masyarakat Kampung Tajur, Purwakarta dengan Pelatihan Bahasa Inggris Nurti Rahayu; Rina Suprina; Gratia Wirata Laksmi; Santi Maudiarti; Mochamad Achmadi
Jurnal Pemberdayaan Pariwisata Vol 6 No 2 (2024): Jurnal Pemberdayaan Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat IP Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jpp.v6i2.1843

Abstract

Salah satu tantangan utama yang dihadapi oleh masyarakat di desa wisata adalah kurangnya kemampuan berbahasa Inggris. Kampung Tajur, Purwakarta memiliki daya tarik wisata yang luar biasa, sehingga bisa menarik wsatawan asing untuk berkunjung. Namun kemampuan bahasa Inggris masyarakat sangat terbatas. Hal ini menghambat komunikasi efektif dengan wisatawan internasional dan membatasi potensi pariwisata desa. Kegiatan Pengabdian kepada Masyarakat (PKM) ini bertujuan untuk meningkatkan kemampuan bahasa Inggris di komunitas pariwisata Kampung Tajur, serta mendorong pemberdayaan masyarakat melalui partisipasi aktif dalam program pelatihan bahasa. Metode pelaksaan PKM dengan bermain peran (role-play). Dengan metode ini, peserta pelatihan bisa terlibat aktif untuk menggunakan fungsi bahasa yang biasa mereka lakukan untuk berkomunikasi dengan wisatawan asing, seperti menyapa, berkenalan, memperkenalkan orang lain, dan menawarkan bantuan. Hasil angket sebelum dan sesudah PKM menunjukkan adanya peningkatan kemampuan fungsi-fungsi bahasa tersebut. Masyarakat juga lebih percaya diri untuk berbicara dengan Bahasa Inggris. Untuk keberlanjutan desa wisata Kampung Tajur, PKM Bahasa Inggris dapat diadakan secara rutin dan menyeluruh, dan menyentuh semua lapisan masyarakat. Kata Kunci: pemberdayaan masyarakat, pelatihan bahasa Inggris, desa wisata, pariwisata perdesaan, Kampung Tajur, Purwakarta
Optimalisasi Pengelolaan Desa Wisata Linggamekar melalui Forum Group Discussion Pemetaan Potensi, Penyusunan Paket Wisata, Pemanduan Wisata, Strategi Bisnis, dan Pelayanan Prima Devita Gantina; Arief Faizal Rachman; Nurti Rahayu; Rianto Rianto; Elda Nurmalinda
Jurnal Pemberdayaan Pariwisata Vol 8 No 1 (2026): Jurnal Pemberdayaan Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat IP Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jpp.v8i1.2069

Abstract

This Program aims to enhance the capacity of the community in Linggamekar Tourism Village in managing community-based tourism potential through tourism potential mapping, tour package development, tourism business strategy, tour guiding, and service excellence. The implementation method uses a participatory and educational approach including Focus Group Discussion (FGD), training, mentoring, simulations, and evaluation through pre-test and post-test. The program involved 35 participants consisting of village officials, Tourism Awareness Group members, local entrepreneurs, youth, and community leaders. The results show a significant increase in participants’ knowledge and skills, with the average pre-test score rising from 54.2% to 87.6% in the post-test, an improvement of 33.4%. Participants were able to identify tourism potentials, design tour packages, and improve understanding of business strategy, guiding, and service quality. Satisfaction levels were very high, indicating program relevance to community needs. The findings indicate that participatory training and mentoring effectively strengthen community capacity in tourism village management. Therefore, sustainability is recommended through institutional strengthening, digital marketing development, and multi-stakeholder collaboration to support the long-term development of Linggamekar Tourism Village. These outcomes also highlight the importance of continuous capacity building programs and collaboration between universities, local government, and community stakeholders in rural tourism development efforts. Keywords: tourism village, community empowerment, sustainable tourism