Sibarani, Bintang B.
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Journal : JURNAL BISNIS

ANALISIS PENGUKURAN KINERJA PT X DENGAN PENDEKATAN BALANCE SCORE CARD Sibarani, Bintang B.
JURNAL BISNIS & AKUNTANSI UNSURYA Vol 5 No 2 (2020): JURNAL BISNIS & AKUNTANSI UNSURYA
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jbau.v5i2.443

Abstract

The Balanced Score Card method is used to measure company X's performance in terms of fourperspectives; financial, customer, business operational, learning and growth. Primary data are used forcustomer perspectives, operational and business, learning and growth. Whereas the financial perspectiveuses secondary data; audited financial statements. The presentation technique uses descriptive analysis, thedata collected is processed and analyzed quantitatively through answer by Likert scale. A bit for the financialperspective through financial ratios. The results showed that company performance differed for eachperspective.Keywords: Balanced Score Card, financial, customer, business operational, learning and growth perspective