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All Journal Paradoks : Jurnal Ilmu Ekonomi Journal of Business Management and Economic Development Jurnal Kompetitif Bisnis
Hasanah, Jamingatun
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

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Journal : Journal of Business Management and Economic Development

 1 
The Influence of Price Perception, Service Quality, Taste on Customer Satisfaction at Mie Gacoan in Bandar Lampung Sari, Susi Amelia Dela; Bakti, Dadang Karya; Hasanah, Jamingatun
Journal of Business Management and Economic Development Том 3 № 02 (2025): May 2025
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v3i02.1506

Abstract

This study aims to determine whether price perception, service quality, and taste affect consumer satisfaction of Mie Gacoan in Bandar Lampung (survey on Gen Z consumers in Bandar Lampung). The type of research used in this study is explanatory research. This study uses a quantitative approach with the obtained using a purposive sampling technique and data collection is carried out by distributing questionnaires to 100 respondents, namely Gen Z consumers in Bandar Lampung. The data were analyzed using descriptive statistics and structural equation model analysis using SmartPLS 4.0 software. The data analysis techniques used are outer model tests, inner models, and hypothesis tests. The results of this study indicate that price perception and taste have a positive effect on consumer satisfaction. However, this service quality variable does not affect consumer satisfaction, this is because consumers have higher expectations of service quality than those given and consumers focus more on price and taste. Furthermore, simultaneously the variables of price perception, service quality, and taste have a positive effect on consumer satisfaction. Suggestions for further research are to add product quality variables, place atmosphere and facilities, and other variables that can affect consumer satisfaction. Then practitioners to be able to improve the quality of service that can affect the level of consumer satisfaction. by understanding the elements of service quality that are valued by consumers, such as employee environment, fast and responsive in serving consumers and employee appearance.
Effect of the Environmental, Social, and Governance on the Financial Performance of Mining Companies Yanuarisya, Cindy; Wardianto, Kussuyatmono Bagus; Hasanah, Jamingatun
Journal of Business Management and Economic Development Том 3 № 03 (2025): September 2025
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v3i03.1813

Abstract

This study aims to analyze the influence of Environmental, Social, and Governance on financial performance. The research used is quantitative with secondary data. This study looks at 45 coal mining companies listed on the Indonesia Stock Exchange in 2020 to 2023 as its population. The purposive sampling method was used to select 12 companies as samples. The analysis technique used was panel data regression analysis, with E-views 12 as data processing software. The results of the study show that partially Environmental and Governance have a positive influence on financial performance (Tobin's Q) while Social partially has a negative influence on financial performance. Simultaneously, these three variables also have a significant effect on financial performance (Tobin's Q).
Co-Authors Bakti, Dadang Karya Damayanti Damayanti K. Bagus Wardianto Kussuyatmono Bagus Wardianto Mediya Destalia Rahmani, Khauliyah Risa Sari, Susi Amelia Dela Yanuarisya, Cindy Zukhrufiah, Dwi Nur