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Harahap, Muhammad Doli
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analysis of Customer Satisfaction Levels with Sharia Banking Services at BSI Bener Meriah Wahyuni, Wahyuni; Harahap, Muhammad Doli; Nasution, Muhammad Lathief Ilhamy
Journal of Indonesian Management Vol. 2 No. 1 (2022): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i1.439

Abstract

This article aims to determine the level of customer satisfaction with sharia banking services at Bsi Bener Meriah. Facing an increasingly critical society like now, apart from products, the services provided also affect the sustainability of the company. maintain customer trust and satisfaction with their services. Service as the first promotion to prospective customers, if the quality of service is excellent, then the customer will continue to transact, and vice versa.
Co-Authors Muhammad Lathief Ilhamy Nasution wahyuni wahyuni