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Yafiz , Muhammad
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analysis of the Public Service Quality of the PUPR Service on the Economic Growth of the Stabat Community Prayoga, Egi Regi; Yafiz , Muhammad
Journal of Indonesian Management Vol. 2 No. 1 (2022): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i1.463

Abstract

Public service is something that must be paid attention to because to provide satisfaction to the community. The government must of course continue to strive to improve the quality of services so that people are satisfied with the performance and services provided. This study aims to analyze the quality of public services in the administration sector at the PUPR office in Langkat district. The type of research used is qualitative research. With data collection techniques using literature studies, observations and interviews from several people in the District of Stabat. The results of this study indicate that the quality of satisfactory public services is very significant for economic growth, especially for the stabat community.
Benefits of the Social and Environmental Responsibility Program (TJSL) PT. Jasa Raharja Tk.I Medan to the Success of MSMEs in Medan City Annisa, Nurul; Yafiz , Muhammad
Journal of Indonesian Management Vol. 2 No. 1 (2022): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i1.464

Abstract

In BUMN, corporate social responsibility has been regulated in the Minister of BUMN Regulation No. PER-09/MBU/07/2015 regarding PKBL. PT Jasa Raharja as a BUMN must follow the policies set by the Minister of BUMN, one of which is the creation of a PKBL Unit according to the Regulation of the Minister of BUMN No. PER-09/MBU/07/2015. This study aims to find out what the benefits of the CSR program are to the success of MSMEs. This research was conducted at PT Jasa Raharja (Persero) Representative Tk.1 Medan. The method used in this research is qualitative method . The data collection technique used is literature study and field study. Based on the results of research and discussion, it can be concluded that the Social and Environmental Responsibility Program is very beneficial for the success of MSMEs in the city of Medan. This is caused by many factors, such as the process that is passed and the requirements needed are very easy and not difficult, the amount of loans given is also considered to be sufficient to meet the needs of MSME owners. The community (especially MSMEs) really need financial assistance to expand their business so that their business is able to compete with other larger businesses, therefore the partnership program is felt to be very helpful for the community. This CSR program is also useful for improving good relations between the company and the surrounding community.
Co-Authors NURUL ANNISA Prayoga, Egi Regi