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All Journal International Journal of Electrical and Computer Engineering
Pedro Rodrigues
Instituto Universitario de Lisboa (ISCTE-IUL)
Computer Science & IT Electrical & Electronics Engineering

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Journal : International Journal of Electrical and Computer Engineering

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Help through demonstration and automation for interactive computing systems: A survey of recent works Pedro Rodrigues; Jose Luis Silva
International Journal of Electrical and Computer Engineering (IJECE) Vol 11, No 2: April 2021
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijece.v11i2.pp1549-1560

Abstract

Usability is very important however, it is still difficult to develop interactive computing systems that meet all user’s specificities. Help systems should be a way of bridging this gap. This paper presents a general survey on recent works (building upon previous surveys) related to improving applications’ help through demonstration and automation and, identifies which technologies are acting as enablers. The main contributions are, identifying (i) which are the recent existing solutions; (ii) which aspects must be investigated further; and (iii) which are the main difficulties that are preventing a faster progress.
Co-Authors Jose Luis Silva