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Journal : International Journal of Informatics, Economics, Management and Science

Analysis of sales return and economic order quantity to assess turn of goods inventory Saprudin Saprudin; Sita Dewi; Tiara Hana Pratiwi
International Journal of Informatics, Economics, Management and Science (IJIEMS) Vol 1 No 1 (2022): IJIEMS (January 2022)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (427.725 KB) | DOI: 10.52362/ijiems.v1i1.695

Abstract

Significant developments in the manufacturing and household consumption industries form the background of this study. Analyzing the impact of sales return, EOQ (Economic Order Quantity) on the turnover of goods is the aim of this study. This study takes the sample of PT Informa Furnishing - Kota Kasablanka Mall, through financial statement data and related reports from 2015 to 2018, as well as interviews with company management. The results of this study illustrate that sales return also affects inventory turnover, Economic Order Quantity can also affect inventory turnover through the accuracy of the number of purchases of goods. Thus the management needs to maintain the quality of goods so that sales return can be minimized and must maintain the ideal amount of purchase of goods so that inventory is well maintained, and inventory turnover runs quickly.
The effect of service quality and quality of savings products on customer satisfaction at islamic banks in Indonesia bekasi branch office 2 Umi Kulsum; Risa Bhinekawati; Saprudin Saprudin
International Journal of Informatics, Economics, Management and Science (IJIEMS) Vol 1 No 2 (2022): IJIEMS (August 2022)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (571.735 KB) | DOI: 10.52362/ijiems.v1i2.882

Abstract

The purpose of this study was to find out whether there is an influence between service quality and the quality of savings products partially on customer satisfaction at Bank Syariah Indonesia. The second objective is to determine whether there is an effect between the quality of service and the quality of savings products simultaneously on customer satisfaction at Bank Syariah Indonesia. The results of the study indicate that there is an effect of service quality and the quality of savings products partially or simultaneously on customer satisfaction at Bank Syariah Indonesia. The quality of service in this study affects customer satisfaction and the quality of savings products does not affect customer satisfaction.