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Journal : Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi

Analysis of the Adoption Level of Qris in West Papua: The Roles of Self-Efficacy, Personal Innovativeness, and Privacy Concern Samberi, Irianti; Inan, Dedi Iskandar; Wurarah, Rully Novie; Juita, Ratna; Sanglise, Marlinda
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 13, No 1: April 2024
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v13i1.1823

Abstract

The increased use of QRIS, especially in Manokwari, warrants research to understand the adoption intention along with several determining factors. The research aims to understand the influence of Self-Efficacy, Personal Innovativeness, and Privacy Concern on the adoption of QRIS in the West Papua Province. This research utilizes the Technology Acceptance Model (TAM) with perceived usefulness and perceived ease of use, external variables such as Privacy Concern, Personal Innovativeness, Self-Efficacy, and control variables are measured through SEM-PLS. An online questionnaire was distributed to the West Papua community, with 162 respondents who had used QRIS in the past month. The research results indicate that Self-Efficacy and Personal Innovativeness significantly affect perceived usefulness and perceived ease of use. Privacy Concern influences Adoption intention, which subsequently affects perceived usefulness and perceived ease of use. However, the relationship between Privacy Concern and perceived usefulness and perceived ease of use is less significant, indicating that the perception of Privacy Concern is not a major factor in the adoption of QRIS in West Papua Province.Keywords: Mobile Self-Efficacy; Personal Innovativeness; Privacy Concern; QRIS; SEM-PLS AbstrakAdanya peningkatan penggunaan QRIS khususnya di Manokwari sehingga perlu dilakukan penelitian untuk mengetahui niat adopsi dengan beberapa faktor penentu. Tujuan penelitian adalah memahami pengaruh Self-Efficacy, Personal Innovativeness, dan Privacy Concern terhadap adopsi QRIS di Provinsi Papua Barat. Penelitian ini menggunakan model Technology Acceptance Model (TAM) dengan perceived usefulness & perceived ease of use, variabel eksternal seperti Privacy Concern, Personal Innovativeness, Self-Efficacy, dan kontrol variabel diukur melalui SEM-PLS. Kuesioner online disebarkan kepada masyarakat Papua Barat, dengan 162 responden yang pernah menggunakan QRIS dalam satu bulan. Hasil penelitian menunjukkan bahwa Self-Efficacy dan Personal Innovativeness berpengaruh signifikan terhadap perceived usefulness dan perceived ease of use. Privacy Concern mempengaruhi Adoption intention, yang kemudian mempengaruhi perceived usefulness dan perceived ease of use. Namun, hubungan Privacy Concern dengan perceived usefulness dan perceived ease of use kurang signifikan, menunjukkan bahwa persepsi Privacy Concern tidak menjadi faktor utama dalam adopsi QRIS di Provinsi Papua Barat. 
Evaluasi User Experience Dan User Interface Aplikasi Laporkitong Dengan End User Computing Satisfaction Wanma, Nuraya; Inan, Dedi Iskandar; Baisa, Lorna Yertas
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 13, No 1: April 2024
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v13i1.1789

Abstract

The Lapor Kitong website has been around since 2022, but it is necessary to evaluate the User Experience and User Interface (UI/UX) to ensure optimal use of this platform. The study aims to determine the level of satisfaction of UI/UX with the LAPORKITONG application, by utilizing the End User Computing Satisfaction (EUCS) method which is measured using Partial Least Square Structural Equation Modeling (PLS-SEM). By distributing online questionnaires for two months, 168 valid respondents using the application were obtained. The results of the analysis show that of the five factors determining the level of satisfaction measured, only accuracy and ease of use have a statistically significant effect on the level of satisfaction with using the application. However, the results of the coefficient of determination (R)2 show that the independent variables used are quite significant in predicting the satisfaction level, namely 68.4%. This show that the need for the level of accuracy and ease of use of the platform is something that is of great concern and determines the experience of using it for the people of West Papua. Keywords: Laporkitong; User Experience; User Interface; End User Computing Satisfaction; Partial Least Square Structural Equation Modeling AbstrakWebsite Lapor Kitong sudah ada semenjak tahun 2022, namun perlu dilakukan evaluasi terhadap User Experience dan User Interface (UI/UX) untuk memastikan penggunaan platform ini semakin optimal. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan (satisfaction) UI/UX terhadap aplikasi LAPORKITONG, dengan metode End User Computing Satisfaction (EUCS) diukur menggunakan Partial Least Square Structural Equation Modelling (PLS-SEM). Penyebaran kuesioner online dilakukan dua bulan dan 168 responden pengguna aplikasi tersebut yang valid. Hasil analisis dari lima faktor penentu tingkat kepuasan yang diukur, hanya accuracy dan ease of use yang berpengaruh signifikat terhadap tingkat kepuasan penggunaan. Hasil coefficient of determination (R)2 menunjukkan variabel–variabel independen yang digunakan cukup signifikan memprediksi satisfaction level, yaitu sebesar 68,4%. Hal ini menunjukkan bahwa kebutuhan tingkat akurasi dan kemudahan penggunaan platform tersebut menjadi hal yang sangat diperhatikan dan menentukan pengalaman penggunaannya bagi masyarakat Papua Barat.Â