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All Journal SISFOTENIKA JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jurnal Sistem Komputer & Kecerdasan Buatan Masyarakat Berkarya: Jurnal Pengabdian dan Perubahan Sosial Journal of Blockchain, Nfts and Metaverse Technology
Ira Diana Sholihati
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health

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Journal : Journal of Blockchain, Nfts and Metaverse Technology

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Implementation of the Double Diamond Method in User Experience Design of Health Service Application (Homecare) Rian, Rian Hidayat; Agung Triayudi; Ira Diana Sholihati
SaNa: Journal of Blockchain, NFTs and Metaverse Technology Vol. 2 No. 1 (2024): February 2024
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/sana.v2i1.272

Abstract

The rapid development of technology at present is almost utilized in every aspect of life, including education, economy, social, and health. However, the equal distribution of this technology has not been fully implemented, especially in the field of health. According to data from Databoks in 2022, 71% of the population has never accessed health services online. This serves as the basis for the creation of the User Interface (UI) and User Experience (UX) for health service applications (homecare) using the Double Diamond method, which is divided into four stages: discover, define, develop, and deliver. Data collection in this research is conducted through literature studies, interviews, and observations. Additionally, usability testing is performed using the System Usability Scale (SUS), with a testing result of 83.3%, categorized as excellent. This can contribute to a positive user experience for the users.
Co-Authors Ade Muhammad Nur Fauzi Agung Triayudi Aris Gunaryati Asif Awaludin Babag Purbantoro Deni Yulian Erina Rahmazani Fauziah Fauziah Ghulam Prasetyo Utomo Imanuel Sinuraya Lili Dwi Yulianto Muhammad Zahran Alfarizi Panca Dewi Pamungkasari Rian, Rian Hidayat Sari Ningsih Septi Andryana