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Achmad Rudzali
Politeknik Negeri Samarinda
Humanities Economics, Econometrics & Finance Environmental Science Social Sciences Other

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Journal : Jurnal Eksis

 1 
Persamaan Fungsi Linear dalam Analisa Penjualan 2020 pada UMKM Kuliner RIN SWEET CAKES & COOKIES, Loa Janan Samarinda Achmad Rudzali; Diyah Permana
Jurnal EKSIS Vol. 18 No. 1 (2022): APRIL
Publisher : Politeknik Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46964/eksis.v18i1.295

Abstract

A business that lasts a long time without realizing it may not actually be profitable, but it is still going on. From this statement, the BEP for Rin Sweet Cakes and Cookies culinary was began. In addition, fluctuations in material prices and other costs often change every month. The analysis was carried out through linear equation graph by utilizing the sales and cost equations that occurred throughout 2020. So that the BEP value, margin of safety and future sales plans are produced. The results of the analysis stated that the production volume during BEP was around 2,594 pcs consisting of muffins, roti gembong and lapis legit. The margin of safety is 14.31%. The average operating profit obtained in 2020 is Rp. 5,662,046,- by bearing the loss for muffin products Rp.666.751,- and lapis legit Rp. 1.452.859,-. Based on sales data for 2020, the lapis legit will be a possible product to be made in future sales business plans.
Faktor-Faktor yang Mempengaruhi Tingkat Kepuasan Nasabah Bank Rakyat Indonesia (BRI) Cabang Samarinda 1 Chottam Chottam; Achmad Rudzali; Florentina Kohat
Jurnal EKSIS Vol. 18 No. 2 (2022): OCTOBER
Publisher : Politeknik Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46964/eksis.v18i2.312

Abstract

The purpose of this study was to test customer satisfaction with the role of customer service partially and simultaneously at PT Bank Rakyat Indonesia Samarinda Branch Office 1. The data collection instrument was a questionnaire measured by a Likert scale. The sample in this study was 350 customers of PT Bank Rakyat Indonesia Samarinda Branch Office 1 who were randomly assigned using probability sampling techniques. The results of the two hypotheses indicate that the variable role of customer service (X) is proven to have a positive and significant effect on customer satisfaction (Y) at PT Bank Rakyat Indonesia Samarinda Branch.
Co-Authors Chottam Chottam Diyah Permana Florentina Kohat Mat Juri Muhammad Darjad Rahmawati Fitriana Renny Augustini Putri Rifadin Noor Shelly Annisa Aprinda Sucipto Sucipto Verawati Verawati