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Dennis Arif Prasetya
Jurusan Teknik Industri, Universitas Kristen Petra
Industrial & Manufacturing Engineering

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Perancangan Sistem Manajemen Mutu ISO di PT XYZ (Departemen Marketing, Departemen Purchasing, Departemen Gudang, Departemen PPC) Dennis Arif Prasetya
Jurnal Titra Vol 4, No 2 (2016): Jurnal Titra
Publisher : Jurnal Titra

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Abstract

PT. XYZ is a company on manufacturing of Paper and Pulp. PT XYZ has not had a fully quality management system yet in accordance with the quality management system ISO 9001: 2008. The initial gap analysis showed that the company only fullfil 36.41% of requirements of quality management system ISO 9001:2008. The result of initial gap analysis used to make sure the document is suitable. This research aims to design quality management system accordance the requirements of quality management system. The increase was 51.63% after the quality management system was designed. All department in PT XYZ will implement a quality management system ISO 9001: 2008 except the Accounting and Transportation.
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