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All Journal Jurnal Pekommas Jurnal PIKOM (Penelitian Komunikasi dan Pembangunan) Journal of Information Technology and its Utilization
Darman Fauzan Dhahir
Balai Besar Pengembangan SDM dan Penelitian Komunikasi dan Informatika Makassar
Computer Science & IT Decision Sciences, Operations Research & Management Engineering Languange, Linguistic, Communication & Media Social Sciences

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Journal : Journal of Information Technology and its Utilization

 1 
Utilization of User Guide of Online Shopping Applications by Customers in Makassar City Darman Fauzan Dhahir
Journal of Information Technology and Its Utilization Vol 2 No 2 (2019)
Publisher : Sekolah Tinggi Multi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30818/jitu.2.2.2727

Abstract

The rapid growth of e-commerce is accompanied by an increase in the number of customers of application-based online store. The use of online shopping applications that are not appropriate may cause problems that result in customer losses. This quantitative research is intended to describe the utilization of online shopping application’s user guides by the customers in Makassar City. The research uses a descriptive statistic analysis. Data is displayed in the form of graphics and tables and interpreted descriptively. The results showed that the users of online shopping applications in Makassar City were less in using the user guide provided by the online shopping application provider. They preferred to do trial & error, even though they advised other users to read the tutorial. They were more concerned about convenience and simplicity than security issues. Besides, it was also found that those using the out-application-tutorials were more risked experienced problems than those did not use the tutorial at all and/or those used the in-application-tutorials.
A QUALITATIVE STUDY ON STUDENTS BEHAVIOR TOWARD SUDDEN ONLINE LEARNING POLICY Darman Fauzan Dhahir
Journal of Information Technology and Its Utilization Vol 3 No 1 (2020)
Publisher : Sekolah Tinggi Multi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30818/jitu.3.1.3111

Abstract

Education stakeholders in Indonesia have made rapid adjustments due to the Coronavirus disease 2019 (COVID-19) pandemic outbreak that demanded social distancing to avoid it. Yayasan Pendidikan Budi Utomo Makassar also issued a policy that changed the learning methods from offline to online. The current research was aimed to find out the behaviors of students facing this sudden policy. It was conducted with a qualitative approach. Data were collected from observations of several Yayasan Pendidikan Budi Utomo Makassar’s students. The results showed that students obeyed the policy. Some of them learned and did the tasks as expected, but some others skipped the lessons, postponed doing assignments, and complained through the online communication media that had been provided.
THE USABILITY OF WHATSAPP MESSENGER AS ONLINE TEACHING-LEARNING MEDIA Darman Fauzan Dhahir
Journal of Information Technology and Its Utilization Vol 3 No 2 (2020)
Publisher : Sekolah Tinggi Multi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30818/jitu.3.2.3629

Abstract

In order to prevent the spread of Covid-19, whether ready or not, education policy makers in Indonesia have established a policy of online learning from home. Some schools use a special Learning Management System (LMS) application, while others simply use existing common communication applications, including WhatsApp Messenger. This study aims to measure its usability in its use as an online learning medium. This research uses a descriptive quantitative approach. The data were obtained from an online survey of students and teachers who were determined by convenience sampling technique. Measurements were carried out with ISO for HCI and Usability 2001. The results showed that the Usability of WhatsApp was rated in the sufficient category, close to the good category.
Co-Authors Emilsyah Nur Mukhlis Amin Nfn Bahrawi Nfn Herman Nfn Tasmil Nur Alam Yayat Dendy Hadiyat