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Hedi Pudjo Santosa
Departemen Ilmu Komunikasi FISIP UNDIP

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Journal : Interaksi Online

HUBUNGAN KONDISI IKLIM ORGANISASI, TINGKAT SELF DISCLOSURE ANTARA PEMAIN DAN PELATIH DENGAN TINGKAT PRESTASI PEMAIN TERANGBANGSA FC U-18 Irvian Izhar Fadilla; Hedi Pudjo Santosa
Interaksi Online Vol 7, No 3: Agustus 2019
Publisher : Jurusan Ilmu Komunikasi, FISIP, Universitas Diponegoro

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Abstract

To achieve a good achievement in an organization or a football club, a good organizational climate condition and interpersonal communication between players and players, players with coaches are also needed, one of that is self disclosure. Players in a team always need good organizational climate conditions, because when players feel comfortable in a team, players will be more free to show the abilities that they have so the team achievements will be achieved. Likewise with self disclosure, when players and coaches are open to each other about things on the field or outside the field, players will feel comfortable in a team so they are able to achieve achievements and targets that given by the team. This study aims to determine the relationship of organizational climate conditions, the level of self disclosure with the level of achievement of Terangbangsa FC U-18 players. In determining the hypothesis to be used, this study uses McClelland's Needs Theory and Personality Theory from several previous research journals. To determine the sample, this study uses a random sampling technique by means of simple random sampling. The number of samples studied amounted to 38 people with the characteristics of players who were officially registered with the club Terangbangsa FC U-18. The analysis of the data that used in this study is Kendall's tau-b. The results of the first hypothesis test show that there is a relationship between organizational climate conditions and the level of achievement of Terangbangsa FC U-18 players with a significance value of 0.033. The results of the second hypothesis test show that there is a very significant relationship between the level of self disclosure and the level of achievement of the Terangbangsa FC U-18 players with a significance value of 0,000 with a correlation coefficient of -0.126. This, in line with the personality theory used, where self disclosure has a relationship with player achievment.
Memahami Persepsi Brand Equity Dari Sisi Commited Customer Serta Perjalanan Keputusan Memilih Aplikasi Traveloka (Studi Deskriptif Kualitatif Berdasar Customer Based Brand Equity Pada Aplikasi Traveloka) Fafan Suryo Nugroho; Hedi Pudjo Santosa
Interaksi Online Vol 7, No 3: Agustus 2019
Publisher : Jurusan Ilmu Komunikasi, FISIP, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (352.718 KB)

Abstract

This research aims to understand Brand Equity Perception From Commited Customer Perspective and Decision Journey Choosing Traveloka Application. This research is conducted following the presence of many critical reviews on Traveloka application in Google Play Store. This study is completed using descriptive qualitative method. The main theory of this study is Process Response Theory along with consumer decision journey framework in particular. The data collection method is conducted through in-depth interview of 6 informants. From the observation, it was found that committed customers assess four points based on customer based brand equity. The evaluation of committed customers reveals that the quality Traveloka delivers is excellent. They can also identify it further by mentioning that Traveloka application offers different kinds of travel necessity, like Fix Price or Traveloka Points. Lastly, they fall into the commited customers category, which means they are very loyal to Traveloka application and never tried any of its competitors. In their respective Traveloka application usage some of these commited customers undergo completely the six points decision journey but there are some of them who also goes through several steps that they should have completed before deciding to use the product, which is Traveloka application.