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All Journal Daya Saing : Jurnal Ilmu Manajemen Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia
Hadiyati Hadiyati
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Journal : Daya Saing : Jurnal Ilmu Manajemen

 1 
Kualitas Pelayanan BPJS Pada Klinik Di Kota Pekanbaru Hadiyati Hadiyati
Jurnal Daya Saing Vol 1 No 1 (2015)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v1i1.14

Abstract

Abstract: Abstract: Ministry of Social Security Agency (BPJS) is the Social Security Agency established by the government to provide for Public Health Insurance, National Health Insurance (JKN) is a public health program to realize the health services in accordance with medical needs. BPJS Health Care not for all Indonesian people. Public complaints against the service based on the results of the study proved to be due for service procedures that are less well applied and also because of the service provided is not using the right people and facilities are also incomplete, although the specified low cost but not efficient in making the community recover of the disease. Keywords: Quality of Service, BPJS
Analisis Kepercayaan Pasien Rawat Inap pada RSUD di Propinsi Kepulauan Riau Hadiyati Hadiyati
Jurnal Daya Saing Vol 1 No 3 (2015)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v1i3.30

Abstract

Abstract: Speaking of health problems, this is a form of investment for the community, because health is a basic capital that is needed by all people to be able to move in accordance with the duties and responsibilities of each. Hospital patient requires trust, trust is a behavior in which leads to an assessment of a given action or attitude. This belief affect the sustainability of a service that sediri. In the case of hospital services, the service becomes essential in making the patient wants and continue to use the services of the hospital. Many of the complaints and prove that the hospitals Kepulauan Riau, the most fundamental problems that need to be built is a matter of the ability of doctors daam cure the patient. Keywords: Confidence, ability, integrity and Policy
Co-Authors Fatkhurahman Fatkhurahman