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Implementation of Medical and Non-Medical Risk Management Infertility and Gynecology Over Kamala Clinics Yudwi Erisha; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Ratna Indrawati Lestariani
Journal of Multidisciplinary Academic Vol 5, No 1 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

KAMALA Clinic is the main clinic which is a network of private clinics that provide fertility and gynecology special health services. KAMALA is under PT. Medika Sehat Utama and have committed to developing fertility and gynaecology clinics as well as offering an In Vitro Fertilization (IVF) program with a guarantee (self-insurance). However, the operation in this clinic requires risk management to protect the clinic from a significant level of risk which is hinder the achievement of Kamala's clinical vision. In achieving optimal service to patients, this clinic carries out of risk identification, risk analysis, and risk evaluation. In order to prevent and minimize the impact of risks on every part of the clinic, the risk management is used on ISO 31000 in 2018. The stages of the ISO 31000 in 2018 process, include communication and consultation, setting context, risk assessment consisting of risk identification, risk analysis and risk evaluation, risk mitigation, monitoring and review as well as recording and reporting. Meanwhile, the risk criteria used in the risk assessment are low, moderate, high and extreme/catastrophic risk. Each risk is managed by the risk owner by conducting a risk register, then assessing the likelihood of risk occurring and assessing the risk impact based on risk criteria. the results of the risk management assessment are carried out as supporting material in decision making in mitigating the impact of risks that occur so that management can improve the effectiveness of risk management implementation.
The Perception Effect of Justice, Recovery Disconfirmation, and Recovery Satisfaction to Positive Word of Mouth (In the Hotel Service) Fakhrudin Fakhrudin; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The main key of the existence service provider or hotel is a consumer service. Therefore, hotels must be able to improve good service and quality to consumers to improve a good a good relationship between service providers with consumers. A business that is engaged in hotels, especially hotels, cannot be denied that competition between business people is getting tougher. Thus, in this study aimed to obtain value from the effect of the perception customer justice perception on Positive Word of Mouth through mediators such as recovery confirmation and inconsistency between expectations for recovery performance also recovery satisfaction. Anchored within the framework of the theory of justice theory and the theory of hope disconfirmation. The result shows a restoration of confirmation over, customer satisfaction is a form of a restoration of justice with T-value received by consumers to give confidence back to consumers who feel disappointed about the services performed by service providers or hotels. Thus, the disappointment forms of experienced by consumers will recover if service providers or hotels improve their services. In addition, a consumer feels satisfied and will make good statements about the hotel.
Implementation of Operational Strategy Planning in Arena Corner Business Taryana Taryana; Tantri Yanuar Rahmat Syah; Diana Fajarwati; Rhian Indradewa
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

In a business plan, the Operational role cannot be underestimated. The pace of the business will be fast if the operational department implements the right and accurate strategy in executing all operational aspects in increasing the pace of business, like wise in the Arena Corner business plan, a precise operational strategy is needed so that other parts feel the operational locomotive moving all aspects of the business. This study aims to determine the importance of a start-up application's operational part in managing the company's operations. This study aims to determine the importance of a start-up application's operational part in managing the company's operations. The conclusion of this study is the need for Section operational conduct deployment strategy up to date and out of the box to get a significant impact from implementing these strategies.
The Effect of Employee Value Proposition (EVP) and Positive Well-being on Indonesian Retail Company Employees’ Intention to Stay: Moderating Role of Psychological Contract and Social Identity Yohanes Andy LAIYAN; Rhian INDRADEWA
International Journal of Environmental, Sustainability, and Social Science Vol. 4 No. 3 (2023): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : Indonesia Strategic Sustainability

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v4i2.442

Abstract

This paper attempts to examine the effect of employee value proposition (EVP) and positive well-being on employees’ intention to stay in an Indonesian retail company, with psychological contract and social identity serving as the moderating variable. The data were garnered from 330 respondents using a questionnaire, observation, and literature study. This quantitative study applied Partial Least Square (PLS) regression to analyze the data. The result showed that employee value proposition and positive well-being significantly affect employees’ intention to stay at the company. Psychological contract and social identity were found to positively affect the relationship between EVP and employees’ intention to stay at the company.
Implementation strategy and marketing plan clinic slimmingfique slimming center Calvien Pradiptha Giovannie; Rhian Indradewa; Rina Anindita; Tantri Yanuar Rahmat Syah
Enrichment : Journal of Management Vol. 13 No. 4 (2023): October: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i4.1585

Abstract

Awareness of healthy living is starting to become a lifestyle that can be said to be popular in Indonesia. According to a survey conducted by insurance agents in Indonesia, it was revealed that 73% of Indonesians put health as the most important thing. The existence of high awareness about exercising and consuming healthy food, as well as support from the environment and society, have an impact on creating better health. Today's business competition is getting tougher, and technological advances make it easier to get information and move forward in business. Information technology makes it easier for people to find what they are looking for (Heskiano, 2020). In the health sector, especially for obese people or those who want to maintain an ideal condition, they can easily get this information, which is very helpful for Slimmingfique, where Slimmingfique is the center for Slimming. is a start-up clinic because of the difficulty of overcoming the problem of obesity. Most people who undergo slimming programs fail because there is no support system to help them. Slimmingfique is a slimming center that invites individuals to live a healthy lifestyle that results in an ideal body weight. With the mentoring method, it is hoped that a healthy lifestyle will be maintained and the main mindset will change, so that after the program ends, customers can live a healthy lifestyle without coercion because they are used to it. Ideal body weight is achieved, which protects customers from other complications.
Strategic Planning and Financial Planning in Bina Insani University Business Development Project in Cikarang Hari Sapto Yudiarso; Tantri Yanuar Rahmat Syah; Suwarto; Rhian Indradewa
Syntax Idea 2301-2315
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/syntax-idea.v5i11.2874

Abstract

Bina Insani University Cikarang has a goal as a university that always upholds the tridharma of higher education which always provides the best in the academic and non-academic fields accompanied by adequate facilities and resources so as to be able to produce graduates who are ready to work and according to the needs of DUDI (Business World and Industrial World). In achieving its goals, Bina Insani University conducts business development planning, one of which is strategic planning and financial planning. This research uses qualitative research methods. The data collection technique in this study uses the literature study method. The data that has been collected is then analyzed in three stages, namely data reduction, data presentation and conclusion drawing. In analyzing strategic planning can be done with the following steps establish Long-Term objectives, the input stage, the matching stage, the decision stage, business level strategy, and learn business canvas model. While financial planning involves 5 main pillars, namely financial target objectives, financial planning elements, financial projections, investment feasibility analysis and financial performance analysis.