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Journal : International Journal of Engineering, Science and Information Technology

Sentiment Analysis Using Convolutional Neural Network Method to Classify Reviews on Zoom Cloud Meetings Application Based on Reviews on Google Playstore Refianti, Rina; Anggraeni, Novia
International Journal of Engineering, Science and Information Technology Vol 3, No 3 (2023)
Publisher : Department of Information Technology, Universitas Malikussaleh, Aceh Utara, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v3i3.463

Abstract

Zoom Cloud Meetings is an application that is used to conduct video conferencing. On the Google Play Store, the Zoom Cloud Meeting application received a rating of 3.8, with 500 million more downloads as of March 2021. The application has many advantages, such as not being disturbed by pauses in conversation and having good video and audio quality. The advantages possessed by these applications require development so that application services are getting better. For this reason, user reviews are needed to see user satisfaction with the application so that they can determine services that can be developed in the future. Based on this, this research was created to create a web-based application that can classify user reviews of the Zoom Cloud Meetings application using the Convolutional Neural Network (CNN) method and calculate the accuracy value. This application is built using the Flask framework and the Python programming language. Model training is carried out using the TensorFlow library. Applications that have been made are then tested using two stages of testing, namely system testing with black box and data testing. Based on system testing, it was found that the website can run well, and for data testing using test data, the accuracy result is 91.5%.
Sentiment Analysis of Vidio Application Based on Reviews on Google Play Store Using Bidirectional Encoder Representations from the Transformers Method Refianti, Rina; Senjaya, Andrian
International Journal of Engineering, Science and Information Technology Vol 5, No 3 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i3.1124

Abstract

Sentiment analysis is a computational study that aims to process, extract, summarise, and analyse the information contained in the text so it can conclude the emotions and points of view given by the author from the text and share the emotional tendencies in the text through the subjective information contained in it. Vidio is a video streaming site that allows users to watch and enjoy various videos and other services, such as live chat and playing games over the internet, and broadcast them by live streaming and video on demand. The analysis process uses the Bidirectional Encoder Representations from Transformers (BERT) method to classify comments into positive, neutral, and negative sentiments using the Python programming language, and based on the results of the tests that have been carried out from the amount of comment data—as much as 6000 data with training data as much as 4019 data, validation data as many as 1154 data, and test data as many as 569 data—an accuracy result of 76%.
Comparison of Support Vector Machine and Naïve Bayes Algorithms Based on TF-IDF in Online Gambling Website Detection Refianti, Rina; Alhafiz, Husein
International Journal of Engineering, Science and Information Technology Vol 6, No 1 (2026)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v6i1.1794

Abstract

The rapid growth of digital technology has significantly accelerated the spread of illegal online content, particularly gambling websites, which threaten social stability and regulatory enforcement. To address this issue, this study develops an automated detection system for online gambling sites using text classification with the Term Frequency–Inverse Document Frequency (TF-IDF) approach. A total of 1,225 website URLs were collected through web scraping, and after preprocessing, 1,166 valid entries were manually labeled into two classes: gambling and normal. The preprocessing steps included cleaning, tokenizing, stopword removal, stemming, and domain parsing, followed by feature extraction using TF-IDF, which generated 2,426 numerical features. To mitigate class imbalance, the Synthetic Minority Oversampling Technique (SMOTE) was applied to the training dataset. Two machine learning algorithms were implemented and compared: Support Vector Machine (SVM) with multiple kernels (Linear, RBF, Polynomial, and Sigmoid) and Multinomial Naïve Bayes (MNB). Experimental evaluation was conducted using accuracy, precision, recall, specificity, and F1-score metrics. Results demonstrate that SVM with the RBF kernel achieved the best performance, with an accuracy of 91.88% and an F1-score of 93.70%, while MNB obtained an accuracy of 88.46% and an F1-score of 91.00%. These findings confirm that SVM, particularly with the RBF kernel, delivers more stable and accurate performance in distinguishing gambling websites from normal ones. The proposed system offers a reliable foundation for the development of automated tools to monitor, detect, and block illegal online gambling content, thereby supporting regulatory enforcement and reducing the negative societal impacts of online gambling.