Irfan Hilmi Hamdani
Program Studi Teknik Industri, Universitas Sebelas Maret

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Pengukuran Kinerja dengan Metode Balance Scorecard pada Perusahaan Printpro Yuniaristanto -; Irfan Hilmi Hamdani; Niken Aristyawati; Galuh Qodrina
Performa: Media Ilmiah Teknik Industri Vol 15, No 2 (2016): PERFORMA Vol. 15 No. 2, September 2016
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (748.378 KB) | DOI: 10.20961/performa.15.2.9860

Abstract

Performance measurement required by each company to conduct an evaluation of various aspects in order to improve the quality and increase the profit of the company. Performance measurement on Printpro done using the Balanced Scorecard method outlined in the Critical Success Factor or Key Performance Index. As for the weighting of each of these perspectives using Paired comparisson. Of the votes obtained some aspects that increase, constant and decreasing. For increased aspect is learning and growth perspective of the year 2014 amounted to 0.334 into 0.418 in 2015. While the constant perspective is the perspective of the customer from 2014 to 2015 is at a value of 0.84. And for the financial perspective of 2014 decreased by 0.835 into 0.752 in 2015, while the internal business perspective also declined from 0.17 in 2014 to 0.08 in 2015