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Journal : Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik

Pengaruh Pengawasan Inspektorat Terhadap Kinerja Pegawai Di Kabupaten Tapanuli Tengah Sitorus, Monang
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 14, No 1 (2011)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v14i1.299

Abstract

The aim of this research was to analyze the influence of controlling function by Inspectorate’s in improving the performance of civil servants (Case study of Regency Tapanuli Tengah). The concept of controlling used Robbins and Coulter’s (2006) theorywhich consists of three dimensions namely (1) standard; (2) measurement; and comparison; (3) action. The performance concept used Mitchell’s (1985: 391) theory which consists of two dimensions (1) ability; and (2) motivation. These three controlling dimension were applied to analysis performance apparatus in Regency Tapanuli Tengah. To indentify the three influence of dimension, a survey approach was conducted through a proportional sample of 144. The data were analyzed using Path Analysis, in the LISREL (Linear Structural Relation) program. The value was found out each dimension as follows; (a). Influence standard (X1) to performance apparatus (Y) is 0.362 (low category), influence measurements and comparison (X2) to performance apparatus (Y) is 0.371 (low category), influence action (X3) to performance apparatus (Y) is 0.251 (very low category). The effect (X1, X2, X3) to Y is 69.62% (strong category, and the residual is 30.38% influenced the other dissimilar factor (epsilon).
Pengaruh Pengawasan Terhadap Kualitas Pelayanan Masyarakat (Studi Kasus: Dinas Perdagangan dan Perindustrian Kota Medan) Sitorus, Monang
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 11, No 4 (2008)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v11i4.356

Abstract

Penelitian ini bertujuan untuk menganalisis keterpengaruhan pengawasan terhadap kualitas pelayanan masyarakat di Dinas Perindustrian dsn Perdagangan Kota Medan. Teori pengawasan yang digunakan adalah Teori Robbins and Coulter dengan dimensi standars, measurements, comparison dan action. Sementara teori kualitas pelayanan menggunakan teori Denhardt.
Evaluasi Kebijakan Pemilihan Kepala Daerah Di Provinsi Nangroe Aceh Darussalam (Sebagai Kajian Evaluasi Formatif) Sitorus, Monang; Jaswad, Jaswad
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 10, No 1 (2007)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v10i1.413

Abstract

By the end of 2016, the societ of Aceh have held a local democracy party to chose local leader that is a direct election. Election of regional leader is the directly arranged in law 11 year 2006, about governance of Aceh and Qanun (Perda) No 7 year 2006 with implementor KIP (Independent commision of Electio) or a kind of KPUD (Commission of General Election Area). Implementor of Pilkada in Aceh represent unique something that in Indonesia, because candidate of permit from independent, and implementor also the monitoring Uni Europe.