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Journal : LINIMASA: JURNAL ILMU KOMUNIKASI

STRATEGI KOMUNIKASI PESAMARAN EJJI COFFEE CORNER CABANG PURIMAS SURABAYA DALAM MENINGKATKAN KONSUMEN DI MASA PANDEMI COVID-19 Fakri Reza K.; Saifuddin Zuhri
Linimasa : Jurnal Ilmu Komunikasi Vol. 5 No. 1 (2022): Januari 2022
Publisher : Ilmu Komunikasi, FISIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/linimasa.v5i1.4370

Abstract

This research is based on how the marketing communication strategy of Ejji Coffee Corner Surabaya in increasing the number of consumers in times of pandemic. In this study, the researcher uses qualitative research methods, which are research that seeks to interpret and interpret an event or occurrence regarding the interaction of human behavior patterns in certain situations or conditions according to the researcher's own perception. Through the process of analysis and discussion of marketing communication strategies conducted by Ejji Coffee Corner Purimas branch in increasing consumers during this pandemic, the researcher can draw the conclusion that in implementing the marketing communication strategy, it can be seen from several points of the marketing communication mix, namely the promotion mix carried out by Ejji Coffee Corner, there are several elements in this promotion mix , including advertising, personal selling, sales promotion, publicity and franchise (partnership). From the elements in the promotion mix , a successful marketing strategy was carried out, especially for Ejji Coffee Corner Purimas branch, namely through personal selling and publications, in the application of personal selling they offered their products by mouth word of(mouth to mouth), while in the publication strategy Ejji Coffee Corner does marketing with a focus on digital marketing with the media used, namely Instagram. In determining the marketing strategy, consider the strengths and opportunities that are owned. In connection with this matter, we continue to look at the factors of weakness and threats, lest strengths and opportunities turn into big threats for Ejji Coffee Corner and during the current Covid-19 pandemic, it is better to prioritize payments using e-money or e-wallet, to minimize physical contact with customers together to break the chain of the spread of Covid-19. Keywords: Marketing Communication Strategy, Digital Marketing, Promotion Mix
RESEPSI PENONTON TERHADAP KONTEN REVIEW SKINCARE DALAM AKUN TIKTOK @drrichardlee: Studi Analisis Resepsi Penonton Terhadap Konten Review Skincare dalam Tiktok @drrichardlee Reyhana Savira; Saifuddin Zuhri
Linimasa : Jurnal Ilmu Komunikasi Vol. 5 No. 1 (2022): Januari 2022
Publisher : Ilmu Komunikasi, FISIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/linimasa.v5i1.4461

Abstract

This research is motivated by a skincare review content on @drrichardlee tiktok account. The stereotype of beautiful white skin in Indonesia has caused many people to want their skin to look white by using various methods, including using a whitening cream containing mercury and hydroquinone. Doctor Richard created skincare review content to disassemble the ingredients in skincare circulating in the community.The review content caused controversy, and make pros and cons in public. because the content can cause a bankruptcy to some business. However, the content is also considered as educating content for public. This study focuses on how @drrichardlee's tiktok audience receives media text messages in the video review on the @drrichardlee tiktok account review entitled Skincare Daviena, Review Krim Viral Laris Manis, and Review Krim Temulawak. This study uses qualitative research method with a reception analysis study of the encoding-decoding theory from Stuart Hall. The researcher used 6 informant to answer the research problems. The results of this study show that there are different interpretations by the informants in understanding the review videos. The results are influenced by field of experience and frame of reference of each informants. 2 informants are in the dominant hegemonic category, 4 informants are categorized in the negotiated reading position, and no informant in the oppositional reading position.