Article Per Year (5 Year)
p-Index From 2021 - 2026
0.817
P-Index
This Author published in this journals
All Journal Jurnal Reviu Akuntansi dan Keuangan Jurnal Dinamika Akuntansi Journal of Innovation and Applied Technology The International Journal of Accounting and Business Society Jurnal Penelitian LPPM (Lembaga Penelitian dan Pengabdian kepada Masyarakat) IKIP PGRI MADIUN JABE (Journal of Accounting and Business Education) Borobudur
Purweni Widhianningrum
IKIP PGRI
Agriculture, Biological Sciences & Forestry Arts Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Materials Science & Nanotechnology Social Sciences

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal of Innovation and Applied Technology

 1 
Optimization of Public Service Management at PT Endah Manunggal Persada Clinic Through Patient Satisfaction Information System Application (E-Sikap) Pratiwi, Amelia Ika; Widhianningrum, Purweni; Subairi, Subairi
Journal of Innovation and Applied Technology Vol 11, No 1 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiat.2024.010.002.01

Abstract

This community service activity aims to develop strategies for improving service quality through the E-Sikap application at the PT. Endah Manunggal Persada Clinic. The method used in this community service activity is descriptive-qualitative. The results of the patient satisfaction survey in the registration and general examination units indicate that there are two elements that still have lower scores compared to the others, namely the suitability of service products and complaint handling. To address this matter, the management of the PT. Endah Manunggal Persada clinic must consistently uphold their commitment to providing healthcare services that are prompt, accurate, transparent, straightforward, easy to implement, and non-discriminatory.
Co-Authors Amelia Ika Pratiwi Eko Ganis Sukoharsono Endang Purwati, Ninik Hestin Mawarni, Hestin Ika Pratiwi, Amelia Imroatin, Choirul Indahsari, Lilis Nur Isharijadi Isharijadi, Isharijadi Nik Amah Nurbatin, Defia Pungky Hapsari, Pungky Rizal Achmad Maulana, Rizal Achmad Roekhudin, Roekhudin Subairi Subairi Yeney Widya Prihatiningtias Yurizki Wida Hapsari, Yurizki Wida