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All Journal CommIT (Communication & Information Technology) ComTech: Computer, Mathematics and Engineering Applications
Tanty Octavia, Tanty
Information System Department, School of Information System, Bina Nusantara University Jln. K. H. Syahdan No. 9, Jakarta 11480, Indonesia
Computer Science & IT Engineering Mathematics

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Journal : CommIT (Communication

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INTEGRATION OF DATABASE INTO BUSINESS PROCESS TO SUPPORT IMPLEMENTATION OF CUSTOMER RELATIONSHIP MANAGEMENT: CASE STUDY IN PT TDI Octavia, Tanty
CommIT (Communication and Information Technology) Journal Vol 7, No 1 (2013): CommIT Vol. 7 No. 1 Tahun 2013
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v7i1.577

Abstract

Information now is an important element to every growing industry in the world. Inorder to keep up with other competitors, endless improvements in optimizing overall efficiency areneeded. There still exist barriers that separate departments in PT. XYZ and cause limitation to theinformation sharing in the system. Open-Source Manufacturing Execution System (MES) presentsas an IT-based application that offers wide variety of customization to eliminate stovepipes bysharing information between departments. Benchmarking is used to choose the best Open-SourceMES Application; and Dynamic System Development Method (DSDM) is adopted as this workguideline. As a result, recommendations of the chosen Open-Source MES Application arerepresented.
Co-Authors Suparto Darudiato Wijaya, Hendy