Articles
<![CDATA[Perancangan Model Basis Data Sistem Operasional Berbasiskan Customer Relationship Management ]]>
<![CDATA[Oktavia, Tanty]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v4i2.2590
<![CDATA[Data is a very important asset for a company since it describes the company’s running processes. Database as a part of the information system components provides a big influence in helping data integration in a company. Therefore, we need a system which can facilitate the availability of data to be processed and used as needed, This study takes a company engaged in the sale of bike and spare parts, namely PT TDI, as the object of the study. At this time, PT TDI uses an integrated system in helping the company's operations. Along with the vision and mission, PT TDI intends to build a new operating system by applying the concept of Customer Relationship Management (CRM) which is believed to assist the company in maintaining relationships with customers using web-based platform. It aims to facilitate interaction with customers so that it can be done anytime and anywhere. This study implements the database design life cycle adjusted to the component aspects of CRM. The result achieved is a model that combines database CRM systems that can help companies improve relationships with customers.]]>
<![CDATA[Peran Serta Strategi Sistem Informasi Terhadap Keberhasilan Penerapan Teknologi Informasi Perusahaan ]]>
<![CDATA[Oktavia, Tanty]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 1 (2011): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v2i1.2710
<![CDATA[The role and strategy of information sytems in all business sectors that exist at present have a very important priority for the company. This is inevitable because the information system has become an important part in the continuity of a company. Perhaps without the information system, the company’s operations will not be able to work properly because various sectors/divisions rely on business automation process. Planning strategy in an enterprise information system aims to enable companies to determine appropriate strategies in the information system implementation. Setting the information system and information technology strategically needs a way to understand the role of information technology on an organization. Most organizations will not hesitate to review the investment in information technology that has been done because the success of a company is also determined by the application of information systems. Evaluation of experience, success, and failure of the previous application is an important aspect in management strategy. ]]>
<![CDATA[Perancangan Model Sistem Informasi Penunjang Operasional pada Lembaga Bimbingan Belajar ]]>
<![CDATA[Oktavia, Tanty]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 1 (2013): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v4i1.2691
<![CDATA[ Tutoring institution is an organization which focuses in education. The objective of this institution is improving the quality of learning of all students to achieve the desired target. The operational activities of this institution consist of registration, scheduling, evaluation, and administration supporters. It will be less effective if the processes are done manually. Therefore, many institutions are starting to restructure the model of information systems to support the company’s operations. This study describes about designing an information system model using object oriented approach based on the methodology introduced by Satzinger, where each phase is represented by using UML diagrams. The result achieved in this research is to produce a general model of information systems in supporting the operations of a tutoring institution. Designing an information system that is compatible with business processes can maximize the company's operations to run efficiently and effectively so as provides a competitive advantage from its competitors.]]>
<![CDATA[Perancangan Sistem Informasi Administrasi pada Perusahaan Jasa Penyaluran Tenaga Kerja ke Luar Negeri: Studi Kasus pada PT XYZ ]]>
<![CDATA[Oktavia, Tanty]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 2 (2011): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v2i2.2844
<![CDATA[Running the business process of labor supply is not easy since it involves several parties, and n supported by elements of the documents obtained from internal and external parties. PT XYZ as a company dealing with labor supply service to foreign countries has not had any competent information systems in supporting its business processes. Therefore, this research is expected to produce a draft of information system and database applications that can support the administrative activities of labor supply of the company. The research used both analysis and design methods. Analytical method includes survey of the current system done by observation, interviews, identification of the information needs of the survey results and identification of system requirements. The design method consists of designing a model system using UML notation, designing databases and user interfaces for supporting applications. The information system applications resulted in this research can be a competitive advantage in marketing their employment services and improve business processes of PT XYZ. ]]>
<![CDATA[Model Konseptual Sistem Informasi sebagai Penunjang Operasional Perusahaan Dagang ]]>
<![CDATA[Oktavia, Tanty]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 1 (2013): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v4i1.2747
<![CDATA[Many ways are taken to be superior in the existing competition, such as differentiation products, identifing new marketing strategies, and improving the performance of operational activities in order to obtain positive responses from the customer. The role of the customer in the implementation of a trading company holds an important position because of all the activities carried out focus on how companies can build satisfaction for the customer, so that in the future they will be back to the company'. This research discusses the design of an information systems to support the implementation of the company's daily operation which consists of selling activities, purchasing, and stock. The method used consists of analysis and design. Analysis begins from the identification of operational processes and data used in daily trading company in general, equipped with some concepts from supporting research literature to develop a model that can be applied. Meanhile the design method through the object oriented approach are illustrated using diagrams Unified Modelling Language (UML). A conceptual model of information system that can be implemented in support of the company's trading operations, which can provide competitive advantage for the company to face competition in the industry.]]>
<![CDATA[Analisis dan Perancangan Operasional Sistem Berbasiskan CRM (Studi Kasus pada PT Terang Dunia Internusa) ]]>
<![CDATA[Oktavia, Tanty]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol 1, No 2 (2010): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v1i2.2670
<![CDATA[Article to design an operational system based Customer Relationship Management (CRM) that can connect customers with the company. It is expected that the exchange of information between both parties can be properly channeled, in short, accurate, and actual business-process occurs. Information is an important part in the business cycle because it includes all the transactions that are closely related business activities that occurred. The method used in designing this system is the Object Oriented Analysis and Design. Results to be achieved from this research are the formation of a web-based system that is able to become a liaison between the customer and the company, so the relationship can be well maintained. Customer satisfaction towards services obtained during the conduct of business transactions will have a positive impact for the company, as this can make the customers stay loyal to the company, as well as company profit can be increased as increasing customer loyalty. ]]>
<![CDATA[Perancangan Model Sistem Informasi Penunjang Operasional pada Lembaga Bimbingan Belajar ]]>
<![CDATA[Oktavia, Tanty]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol 3, No 2 (2012): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v3i2.2307
<![CDATA[Tutoring institution is an organization which classified in education which focuses on improving the quality of learning of all students in order to achieve the desired target. The operational activities on this institution consist of registration, scheduling, evaluation, and administration supporters. It will be less effective if the process is done manually. Therefore, many institutions are starting to restructure the model of information systems to support the company?s operations. This study describes about a design of information system model using object oriented approach introduced by Satzinger, which each phase is represented using UML diagrams. The result achieved in this research is to produce a general model of information systems in supporting the operations of a tutoring institution.]]>
<![CDATA[Perancangan Model Sistem Informasi Penunjang Operasional pada Lembaga Bimbingan Belajar ]]>
<![CDATA[Tanty Oktavia]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol. 3 No. 2 (2012): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v3i2.2307
<![CDATA[Tutoring institution is an organization which classified in education which focuses on improving the quality of learning of all students in order to achieve the desired target. The operational activities on this institution consist of registration, scheduling, evaluation, and administration supporters. It will be less effective if the process is done manually. Therefore, many institutions are starting to restructure the model of information systems to support the company’s operations. This study describes about a design of information system model using object oriented approach introduced by Satzinger, which each phase is represented using UML diagrams. The result achieved in this research is to produce a general model of information systems in supporting the operations of a tutoring institution.]]>
<![CDATA[Perancangan Model Basis Data Sistem Operasional Berbasiskan Customer Relationship Management ]]>
<![CDATA[Tanty Oktavia]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol. 4 No. 2 (2013): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v4i2.2590
<![CDATA[Data is a very important asset for a company since it describes the company’s running processes. Database as a part of the information system components provides a big influence in helping data integration in a company. Therefore, we need a system which can facilitate the availability of data to be processed and used as needed, This study takes a company engaged in the sale of bike and spare parts, namely PT TDI, as the object of the study. At this time, PT TDI uses an integrated system in helping the company's operations. Along with the vision and mission, PT TDI intends to build a new operating system by applying the concept of Customer Relationship Management (CRM) which is believed to assist the company in maintaining relationships with customers using web-based platform. It aims to facilitate interaction with customers so that it can be done anytime and anywhere. This study implements the database design life cycle adjusted to the component aspects of CRM. The result achieved is a model that combines database CRM systems that can help companies improve relationships with customers.]]>
<![CDATA[Analisis dan Perancangan Operasional Sistem Berbasiskan CRM (Studi Kasus pada PT Terang Dunia Internusa) ]]>
<![CDATA[Tanty Oktavia]]>
<![CDATA[ ComTech: Computer, Mathematics and Engineering Applications Vol. 1 No. 2 (2010): ComTech ]]>
Publisher : <![CDATA[Bina Nusantara University ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.21512/comtech.v1i2.2670
<![CDATA[Article to design an operational system based Customer Relationship Management (CRM) that can connect customers with the company. It is expected that the exchange of information between both parties can be properly channeled, in short, accurate, and actual business-process occurs. Information is an important part in the business cycle because it includes all the transactions that are closely related business activities that occurred. The method used in designing this system is the Object Oriented Analysis and Design. Results to be achieved from this research are the formation of a web-based system that is able to become a liaison between the customer and the company, so the relationship can be well maintained. Customer satisfaction towards services obtained during the conduct of business transactions will have a positive impact for the company, as this can make the customers stay loyal to the company, as well as company profit can be increased as increasing customer loyalty.]]>
