Article Per Year (5 Year)
p-Index From 2020 - 2025
0
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Bisnis Transportasi dan Logistik
Nina Mutmainah
Institut Transportasi dan Logistik Trisakti
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Manajemen Bisnis Transportasi dan Logistik

 1 
Pengaruh Jadwal Sandar dan Keberangkatan Kapal terhadap Kualitas Pelayanan Kapal Taufik MR; Nina Mutmainah; Adrian kristanto Tamara
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 3 (2019): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i3.818

Abstract

Reality check, there is always a late ship berthing activities or not docking on time at the port. There are several reasons caused this which leads to the low quality of ship’s services. This research was conducted at PT. Pertamina Trans Kontinental Balikpapan Branch with quantitative research method and multiple linear regression analysis test equipment. The t test and F test were used to test the significance. . Based on the results of the study,there is a significant effect between ship docking schedule on service quality, and the relationship of both positive with r value = 0.657 (strong). There is a significant influence between ship departure to service quality and the relationship between the two is positive with a value of r = 0.716 (strong). There is a significant effect between joint berthtime and departure schedules on service quality, with a value of r = 0.75 in the category of strong relationships. The regression equation is Ŷ = 1.161 + 0.359X1 + 0.624X2.
Co-Authors Adrian kristanto Tamara Taufik MR