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All Journal JURNAL MEDIA INFORMATIKA BUDIDARMA Journal of Computer System and Informatics (JoSYC) Jurnal Sistem Komputer dan Informatika (JSON) KLIK: Kajian Ilmiah Informatika dan Komputer
Lola Oktavia
Universitas Islam Negeri Sultan Syarif Kasim Riau, Pekanbaru
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering

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Journal : KLIK: Kajian Ilmiah Informatika dan Komputer

 1 
Analisa Website Donasi Rumah Tahfizh Menggunakan Metode PIECES Raja Sultan Firsky; Fadhilah Syafria; Muhammad Affandes; Reski Mai Candra; Lola Oktavia
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 3 No. 6 (2023): Juni 2023
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v3i6.810

Abstract

One of the many media utilized on the internet is websites. Inadequate website performance, an abundance of irrelevant material, an unappealing website design, confusing navigation menus, and several other issues that influence website quality are issues that are frequently observed on websites. A non-profit organization called Rumah Tahfizh Donation operates a website with the domain donasirumahtahfizh.com that serves as a source of information for both website visitors and donors. The lack of website visitors is a problem Rumah Tahfizh Donation has to face. The more people who visit the website are needed so that more and more people know about the Rumah Tahfizh Donation, the more people want to donate through the Rumah Tahfizh Donation. You can use the PIECES Framework as a guide when creating the website in order to raise its quality. The PIECES Framework is a framework that has categories for dividing up issues and coming up with solutions. According to order, the classification is broken down into six groups: performance, information, economics, control, efficiency, and service. Further testing using the GTMetrix tool is required because the PIECES test has a flaw, notably the inability to acquire a load time score. Additionally, GTMetrix offers a grade that includes a score. The grade and score you receive go up the quicker the website loads
Penerapan Fuzzy C-Means Pada Klasterisasi Penerima Bantuan Pangan Non Tunai Sola Huddin; Elin Haerani; Jasril Jasril; Lola Oktavia
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 1 (2023): Agustus 2023
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i1.988

Abstract

One of the social assistance programs routinely provided by the government to Beneficiary Families (KPM) to overcome poverty problems in Indonesia at this time is Non-Cash Food Assistance (BPNT). The Pekanbaru City Social Service itself in distributing BPNT still experiences obstacles, such as the provision of assistance that is less targeted due to the absence of a system that is able to determine the recipient of aid appropriately. This research applies the Fuzzy C-Means Clustering method to analyze KPM data using MATLAB tools. This algorithm allows overlap between data groups and classifies KPM based on their characteristic patterns. This algorithm takes into account the membership level of each data in each group, thus providing more flexible results and not categorizing data rigidly. The results of the application of the FCM Clustering method in this study form two clusters, where the first cluster contains 331 data while in the second cluster there are 351 data. Testing the results of FCM clustering conducted using the Silhouette Coefficient method produces an average coefficient value of 0.426653079. Based on the value of the test results that have been carried out, the FCM algorithm is considered capable of forming clusters on BPNT data
Pengukuran Tingkat Layanan Helpdesk Menggunakan COBIT 5 Febby Kurniawan; Novriyanto; Elin Haerani; Lola Oktavia
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 3 (2023): Desember 2023
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i3.1474

Abstract

The Riau Provincial Information and Statistics Communication Service is a government agency tasked with formulating policies, conducting evaluations and reporting in the field of information and communication technology in various sectors of society. The Riau Provincial Information and Statistics Communication Agency has one of the services, namely a helpdesk to assist in handling problems related to the use of information technology. The helpdesk is one of the most important parts in the Riau Provincial Information and Statistics Communication Service because it is a liaison for each Regional Apparatus Organization (OPD), but the helpdesk at the Riau Provincial Information and Statistics Communication Service (Diskominfotik) does not yet have a benchmark that can be used to evaluate the performance of the helpdesk system. The purpose of this study is to determine the level or level of helpdesk services in optimizing information technology using the COBIT 5 framework and focusing on DSS03 Domain. This research was conducted by interviewing 8 respondents who were involved in the helpdesk and had 27 questions on the DSS03 domain. This research obtained the results of measuring the level of helpdesk service capability in Diskominfotik Riau Province  is at level 4, namely Predictable  Process where diskominfotik has run IT processes in accordance with established SOPs but needs to make continuous improvements in order to reach the target level to be achieved, which is at level 5 Optimizing Process
Co-Authors Alwis Nazir Eka Suryani Indra Septiawati Elin Haerani Elvia Budianita Fadhilah Syafria Febby Kurniawan Fitra Kurnia Fitri Insani Heri Susanto Ihda Syurfi Iwan Iskandar Jasril Jasril Lili Rahmawati Marliana Safitri Muhammad Affandes Nining Nur Habibah Novi Yanti Novriyanto Novriyanto Nurainun Nurainun Raja Sultan Firsky Reski Mai Candra Sola Huddin Tiara Ramayanti Yusra Yusra